Instant Feedback: Empower Customers to Share Their Voice Anytime
Collects customer and reviewer feedback through Salesforce and provides reports, dashboards, and manager tasks for poor responses.
TechnopioneerPaidCompare
Salesforce · Customer Service
Customer Service — Salesforce
546 customer service apps for Salesforce
CitNOW Workshop
Connects electronic vehicle health checks with customer and vehicle records in Salesforce for dealership aftersales workflows.
CitNOW GroupFreemiumCompare
Minerva CQ Agent Assist For Salesforce | Workflows, Agent Experience, CSAT, NPS
Provides real-time agent guidance, workflow adaptation, conversation analysis, and CRM updates inside Salesforce.
Minerva CQPaidCompare
Kyruus Connect for Salesforce
Searches provider networks and books appointments through Salesforce Health Cloud for healthcare organizations.
Kyruus HealthPaidCompare
OneCloud for Salesforce
Integrates OneCloud phone functions into Salesforce, including calling, screen pops, call logging, and Salesforce Flow triggers.
OneCloud CorporationPaidCompare
AnyDesk Remote Access for Salesforce
Launch AnyDesk remote sessions from Salesforce and manage endpoints, invitations, collaboration, and file transfers.
AnyDesk Software GmbHFreemiumCompare
Fullview AI - Automation & Escalation
Guides users, completes tasks, and escalates support within Salesforce Platform.
FullviewFreemiumCompare
SANStar Console
Capture and fulfill solid waste requests in Salesforce Platform with geographic ticket distribution and GIS-based map layers.
Spatial Wave, Inc.PaidCompare
Autocase for Service Cloud Agents
Automates case assignment and case handling within Service Cloud.
ProventeqFreemiumCompare
SalesforceBR
Brandwatch
Manage social direct-message cases and contacts in Salesforce Service Cloud.
BrandwatchFreemiumCompare
Complaints Management System by ComplianceQuest
Tracks and processes customer complaints in Salesforce Platform, from intake through investigation, reporting, and closure.
ComplianceQuest, Inc.PaidCompare
Send On WhatsApp
WhatsApp messaging component for Salesforce Lightning record pages using selected phone and message fields.
CMS Wise ConsultingFreeCompare
SurveySparrow: Get feedback via NPS, CSAT, CES and custom surveys for Salesforce
Collects NPS, CSAT, CES and custom survey feedback in Salesforce and syncs responses with CRM records.
SurveySparrowFreemiumCompare
Jotform | Forms, surveys, agent, chatbot, e-sign, and workflow automation
Create Salesforce forms, synchronize submissions, transfer documents, and run record actions through chat, web, and phone.
Jotform Inc.FreemiumCompare
#phonebar
Connects the #phones contact center with Salesforce for real-time customer data access during calls.
Base Digitale Platform SPAPaidCompare
Accelerate AI-Powered Customer Interactions — Formstack Agentforce Extension
Collects information through conversational forms in Agentforce and transfers the responses to Salesforce.
IntellistackFreeCompare
Skillsoft CAISY™ for Agentforce
Practice customer support conversations in Agentforce with AI-generated scenarios, interaction scoring, and feedback.
SkillsoftPaidCompare
Knowledge Case Deflection - Contact Form (Einstein Flow Template)
Deflects new cases in Experience Cloud portals or the Service Console by recommending knowledge articles before submission.
Salesforce LabsFreeCompare
SalesforceTC
Tekst
Automates Service Cloud case creation from emails and attachments, with process analysis and task automation.
Tekst.comFreemiumCompare
WatchMe Video Support
Record user experiences and Salesforce logs, then attach them to Cases or other Salesforce records.
SightLane LLCPaidCompare
Visual Engagement for Agentforce
Initiates browser-based video calls and screen sharing from Agentforce records for sales and service workflows.
ApizeeFreemiumCompare
