Case Flagger (free)
Flags Salesforce Case records when inbound emails arrive and lowers the flag after an email response.
Bullit Software SolutionsFreeCompare
Salesforce · Customer Service
Customer Service — Salesforce
546 customer service apps for Salesforce
Deloitte's Agentic Patient Services Agents
Patient service agents for document triage, onboarding, information collection, adherence monitoring, and engagement in Agentforce.
Deloitte DigitalPaidCompare
DexCare for Salesforce
Searches and books healthcare appointments across care options and providers within Salesforce.
DexCare, IncFreemiumCompare
Coveo for Agentforce | Knowledge Retrieval for Self-Service & Case Resolution
Indexes enterprise knowledge for retrieval and case resolution in Salesforce Agentforce.
CoveoPaidCompare
Q-Flow | Customer Journey Management
Manages Salesforce appointments, walk-in visits, queues, and service journeys.
Q-nomy IncFreemiumCompare
Support Tickets
Manage internal and IT support requests from creation through completion in Salesforce.
Oddeven Infotech LLCFreeCompare
Record Assignment - Queues & Users by Cloud Orca
Manage queues and assign Salesforce records to users in Salesforce Platform.
Cloud Orca LimitedFreeCompare
Bright Pattern Contact Center Integration (CTI)
Connects voice and digital contact-center functions with Salesforce Platform for agent workflows, routing, recording, and reporting.
Bright Pattern IncPaidCompare
SalesforceNA
Natterbox for Agentforce | Agentic AI | Salesforce Voice | Contact Center | CTI
Automates call handling and telephony workflows inside Agentforce and Salesforce.
NatterboxFreeCompare
CaseVault - Designed By Case Workers - for Case Workers
Manage social-service cases in Salesforce Platform with configurable workflows, mobile access, and interdepartmental collaboration.
Business Integra Technology Solutions IncFreemiumCompare
WatBox - WhatsApp and SMS for Salesforce | Telephony | AI Voice and Whatsapp
Manage WhatsApp, SMS, voice calls, and CTI workflows inside Salesforce Service Cloud.
Inno Valley Works Private LimitedPaidCompare
Customer Feedback Manager
Collects and analyzes customer feedback in Salesforce using forms, sentiment categories, dashboards, and follow-up tasks.
Folio3 Software Inc.FreeCompare
Card Payments
Manage one-time and recurring card-balance payments in Salesforce, with payment data available to service agents.
Total System Services LLC (TSYS)PaidCompare
Webex Contact Center for Salesforce
Adds Webex Contact Center voice functions to Salesforce Service Cloud Voice.
Cisco Systems, IncFreemiumCompare
Twilio Flex CTI connector | Contact Center | Sales communication | Omni channel
Connects Twilio Flex with Salesforce for calls, SMS, chats, task handling, interaction logging, and click-to-dial.
TwilioFreeCompare
Twilio for Salesforce Voice - BYOT
Connects Twilio telephony with Salesforce for routed inbound and outbound contact center interactions.
TwilioPaidCompare
Hyro AI Agents for Healthcare
Automates patient and member interactions in Service Cloud through voice and chat AI assistants.
HyroPaidCompare
Assembled for Service Cloud | AI Agents and Workforce Management
Unifies AI support agents and workforce management within Service Cloud for routing, forecasting, staffing, and customer interactions.
Assembled, IncPaidCompare
Patient Nexus Plus
Manage patient programs, benefits, authorizations, and assistance workflows in Health Cloud.
VALUE HEALTH INCPaidCompare
Multilingual Voice, Case, Chat and more
Translates customer service communications and Salesforce content in Service Cloud across 80 languages.
FluenticPaidCompare
DaVinci Toolkit for Cisco & Salesforce Voice
Connects Cisco voice capabilities with Salesforce Platform for transcription, call controls, workflow actions, and communication logging.
AMC TechnologyPaidCompare