Send On WhatsApp

by CMS Wise ConsultingSalesforceFree

WhatsApp messaging component for Salesforce Lightning record pages using selected phone and message fields.

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PRICINGFree
DEPLOYMENTCloud
CATEGORYCustomer Service
UPDATED ON MARKETPLACE
Send On WhatsApp — screenshot from the Salesforce AppExchange listing

What it does

Adds a component to Lightning record pages so Salesforce users can send WhatsApp messages with one button action. An option can add the message activity to the record timeline. The component can search Salesforce for matching Contacts or Leads and add the activity to a selected Contact timeline.

Key capabilities

from the Salesforce AppExchange listing

WhatsApp message sending

Sends WhatsApp messages from Salesforce Lightning record pages with one button action.

Lightning page component

Can be placed on Lightning record pages for any Salesforce object.

Configurable message fields

Allows selection of fields for the WhatsApp number and message text, including string, phone, number, and formula fields.

Timeline activity entries

Can add messaging activity to the relevant record timeline when the option is enabled.

Contact matching

Searches Salesforce for Contacts or Leads whose WhatsApp number matches the selected record value and can associate the activity with a chosen Contact.

How it compares

Send On WhatsApp sends WhatsApp messages from Salesforce record pages, while Blackthorn Messaging | SMS Text Messages for Salesforce sends and receives SMS within Salesforce. AOB Messenger | SMS, MMS, Email, One to One, Bulk Messaging supports SMS, MMS, and email for one-to-one or bulk messaging, while Send On WhatsApp focuses on WhatsApp messages. Send On WhatsApp is listed as free; Blackthorn Messaging and AOB Messenger are listed as paid.

NamePricingDeploymentUpdated
Send On WhatsAppthis pluginFreeCloud
Blackthorn Messaging | SMS Text Messages for SalesforcePaidCloud
AOB Messenger | SMS, MMS, Email, One to One, Bulk MessagingPaidCloud

In the catalog

340 plugins in Salesforce Platform · Customer Service

Price distribution: 93 free, 41 freemium, 206 paid

Pricing & deployment

Platform
Salesforce
Product
Salesforce Platform
Deployment
Cloud
Pricing
Free

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What the vendor says

«Send on WhatsApp is a component, designed for records' lightning pages, to streamline customer communication by providing easy integration with WhatsApp, directly from the Salesforce environment. With Send on WhatsApp, you can send messages with one button action on Salesforce, which saves time and increases …»

Official marketplace listing

Publisher
CMS Wise Consulting
Updated on marketplace
Facts verified