USU Agent Assist for Salesforce
Manage enterprise knowledge in Salesforce with contextual search, editorial workflows, approvals, and AI-assisted content creation.
USU GmbHFreemium
#phonebar
by Base Digitale Platform SPASalesforcePaid
Connects the #phones contact center with Salesforce for real-time customer data access during calls.
PRICINGPaid
DEPLOYMENTCloud
CATEGORYCustomer Service
UPDATED ON MARKETPLACE
What it does
Connects the #phones contact center directly with Salesforce. It provides real-time access to customer data during calls. The vendor states that it scales with business growth and supports resource-use and workflow optimization.
Key capabilities
from the Salesforce AppExchange listingContact center connection
Connects the #phones contact center directly with Salesforce.
Real-time customer data
Provides access to customer data during calls.
Business growth support
Scales with growing customer bases.
Workflow optimization
Optimizes resource utilization and streamlines workflows.
In the catalog
340 plugins in Salesforce Platform · Customer Service
Price distribution: 93 free, 41 freemium, 206 paid
Pricing & deployment
Platform
Salesforce
Product
Salesforce Platform
Deployment
Cloud
Pricing
Paid
Similar plugins in Salesforce Platform · Customer Service
View all 340 →
DaVinci Toolkit for Avaya & Salesforce Voice
Connects Avaya telephony with Salesforce Voice for transcription, call summaries, translation, sentiment analysis, and workflow automation.
AMC TechnologyPaid
Five9 Adapter (Open CTI) for Contact Centers
Connects Five9’s cloud contact center with Salesforce for voice, digital channels, dialing, and agent workflows.
Five9Paid
Automated CSAT Survey
Automates customer satisfaction surveys and stores responses in Salesforce.
Dean Infotech Pvt LtdFree
What the vendor says
«Seamlessly integrates your #phones contact center with Salesforce, enhancing customer service efficiency and enabling real-time access to customer data during calls. This integration promotes personalized interactions, increasing customer satisfaction and loyalty. Designed to scale with your business, it supports …»
Official marketplace listing
Marketplace
Publisher
Base Digitale Platform SPA
Updated on marketplace
Facts verified