Language IO for Salesforce Case: Fast, accurate and secure translations
Translate Salesforce cases and email interactions in real time for customer service agents across 150+ languages.
Language IOPaidCompare
Salesforce · Customer Service
Customer Service — Salesforce
546 customer service apps for Salesforce
Sprinklr Unified CX Connector for Service Cloud
Connects digital, voice, and social channels with Service Cloud for case and interaction management.
SprinklrFreemiumCompare
Check-fleet: Fleet Management System for Salesforce and Salesforce Field Service
Manage Geotab fleet data, technician dispatch, job updates, ETAs, and vehicle activity in Salesforce Field Service.
GPS Dashboard, IncPaidCompare
Helpshift: the only mobile-first customer service platform
Connects support channels for apps, websites, social platforms, and messaging services with Salesforce Service Cloud.
Helpshift, IncPaidCompare
360 SMS App: Send SMS, Text & WhatsApp Messages from Salesforce | WeChat | CTI
Send SMS, MMS, WhatsApp and other messages from records, reports and workflows in Salesforce Service Cloud.
360 Degree Cloud Technologies Pvt. Ltd.PaidCompare
In-gage – AI Quality Assurance, Surveys & Case Categorisation
Audits customer interactions, categorises cases and feedback, and tracks service efficiency in Salesforce.
In-gage Technology LtdPaidCompare
Tethr: Effortless conversation analytics
Analyze Salesforce customer calls and chats, link them to contacts, and return conversation reports and insights in Salesforce.
TethrPaidCompare
eCASSV2 – electronic Collaborative Addiction Services Solution
Manages addiction treatment assessments, activities, care plans, and reporting in Salesforce Platform.
Enclude - Technology Donations and Solutions for Irish CharitiesFreeCompare
Optima Pro - Optimize your Field Service Operations
Manage Field Service territories, technicians, dispatch, entitlements, parts requests, mobile updates, and preventive maintenance.
Damco Solutions Inc.FreemiumCompare
Youreka: Smart Mobile & Offline Forms, Surveys & Checklists for Salesforce
Build mobile forms, inspections, surveys, and checklists that send field data to Salesforce and Agentforce.
Youreka Labs, Inc.PaidCompare
Connector for Salesforce and Jira (Cloud) by Appfire
Links Salesforce records with Jira Cloud issues and synchronizes changes in Salesforce Platform.
Appfire Technologies, LLCPaidCompare
Cadalys Concierge™
Searches Salesforce Knowledge, recommends follow-up actions, and supports case ticketing and collaboration in Salesforce Platform.
Cadalys, Inc.PaidCompare
CommentBox
Manage case email recipients, comments, attachments, and notifications in Salesforce Platform.
Salesforce LabsFreeCompare
Connected Manufacturing Lighting Bolt
Connects IoT device data with Salesforce customer data for proactive manufacturing service and sales workflows.
LTIMindtreeFreeCompare
Urban-Hawks
Manage field service scheduling, assets, work orders, billing, inventory, and fleet activity in Salesforce Field Service.
URBAN HAWKSPaidCompare
QuestionPro Surveys
Create online surveys, distribute them from Salesforce, and map responses to Salesforce objects and fields.
QuestionProFreemiumCompare
Case Age and Status Changes in Business Hours
Tracks Salesforce Platform case status changes and time spent in each status during business hours.
Salesforce LabsFreeCompare
Recursive Labs Visual Engagement Platform - Cobrowse, Video Chat, Remote Support
Provides cobrowsing, video chat, screen sharing, and remote support within Field Service.
Recursive Labs, Inc.FreemiumCompare
Google Bot for Salesforce (Complimentary to Salesforce Chat and Messaging)
Deploys an AI and NLP chatbot in Salesforce for customer service, sales, and internal applications across web, mobile, SMS, and messaging channels.
NeuraFlash LLCPaidCompare
GoTallo - connects social messaging to Salesforce (formerly Social25)
Connects WhatsApp, Instagram Direct Messages, and Facebook Messenger to Salesforce for sales and service conversations.
Group25 - Connecting you to your customersPaidCompare
Live Location Tracking
Tracks a technician’s location in Salesforce Platform and updates directions to a service appointment.
Salesforce LabsFreeCompare
Accenture Retail Connected Store Bolt
Connects retail associates with customer, store, merchandise, promotion, inventory, and operational information in Salesforce Platform.
AccentureFreemiumCompare
