Enhanced Solution
Embed YouTube videos in Salesforce Solution records and Lightning Case records.
Astrea IT Services Pvt LtdFreeCompare
Salesforce · Customer Service
Customer Service — Salesforce
546 customer service apps for Salesforce
Aquant AI
Provides AI guidance for service teams maintaining complex equipment in Salesforce Platform.
Aquant, Inc.PaidCompare
UJET for Salesforce Cloud Contact Center
Connects UJET contact-center calls and chats with Salesforce for routing, surveys, session records, and agent workflows.
UJETPaidCompare
Recordia® phoneset and mobile Call Recorder | Compliance | Contact Center
Records calls and other interactions in Salesforce Platform, with optional transcription and team-based recording access.
Cloud Worldwide ServicesPaidCompare
TeamViewer Remote Support and Access
Starts remote support and access sessions from Salesforce objects, with asset connections, notifications, templates, and session reporting.
TeamViewer Germany GmbHFreemiumCompare
CRM Apps Lab™ Recurring Cases: automatically create new cases from existing ones
Automatically creates Salesforce Platform cases from existing cases on recurring schedules.
CRM.Team™FreeCompare
RideToHealth
Schedules and tracks non-medical transportation in Salesforce Platform for healthcare organizations.
Relatient LLCPaidCompare
thinkConnect CTI Connector for Salesforce
Connects telephony with Salesforce to support click-to-dial, call handling, screen pops, logging, and Omni-Channel voice.
NTSPaidCompare
NUACOM CTI: VoIP, Click-to-Dial, Call Recording, Telephony, Dialer, Call Center
Manage Salesforce calls with click-to-dial, recordings, IVR, call routing, softphone, wallboards, and call activity updates.
NUACOMPaidCompare
Qlue - Intelligent Conversational Service
Provide conversational customer service in Service Cloud through messaging channels, automation, and live-agent support.
Qlue IncFreemiumCompare
WordPress Customer Portal - CRMJetty
Connects a WordPress customer portal to Salesforce for cases, orders, documents, forms, tasks, and dashboards.
CRMJettyPaidCompare
InMoment (formerly Wootric) | NPS • CSAT • CES Customer Surveys for Salesforce
Collects NPS, CSAT, and CES surveys and displays customer feedback in Salesforce.
InMoment (formerly Wootric) | NPS CSAT CES customer surveys in SalesforcePaidCompare
Last Minute Risk Assessment
Assess technician risk before work orders begin in Field Service and create linked Safety Cases with recorded inputs.
Salesforce LabsFreeCompare
I Am Out! The Out of Office Case Handler.
Reassigns Salesforce Platform cases to another service agent during out-of-office periods.
Salesforce LabsFreeCompare
Reputation Studio by 1440 | Reviews, Q&A, App Reviews & Voice of Customer
Manage customer reviews, questions, ratings, and social comments within Salesforce Service Cloud, with Agentforce support.
1440, Inc.PaidCompare
ScreenMeet — Embedded Remote support, screen share, cobrowse, and video call
Provides remote support, screen sharing, cobrowsing, and video calls inside Salesforce Sales Cloud.
Projector.is, Inc.PaidCompare
Translate - Translations for Multilingual Tickets
Translate Salesforce support tickets and agent replies with machine or requested human translation.
Translate.comPaidCompare
Leaptree Optimize | AI-Powered Contact Center Quality Assurance (QA)
Run contact center quality assurance, compliance monitoring, and coaching workflows within Salesforce.
LeaptreePaidCompare
Amazon Connect CTI Adapter: CTI | Contact Center | IVR | ACD | Call Recording
Connects Amazon Connect contact-center services with Salesforce Service Cloud.
Amazon Web Services (Partner Network)FreeCompare
Khoros Legacy CRM Connector
Connects Khoros Care with Salesforce to match contacts, create records, and link social interactions to cases.
Khoros, LLCFreeCompare
Route Email2Case by Language
Routes Salesforce Platform cases to queues according to the language identified in incoming email.
Salesforce LabsFreeCompare
Uplight Business Customer Solutions for Salesforce
Combines utility billing, meter, and business-customer data within Salesforce.
Uplight, Inc.PaidCompare
