Jira Integration Made Easy
Link Salesforce cases with Jira issues, create issues from case fields, and synchronize development status in Salesforce.
Quantum WhisperFreemium
Connector for Salesforce and Jira (Cloud) by Appfire
by Appfire Technologies, LLCSalesforcePaid
Links Salesforce records with Jira Cloud issues and synchronizes changes in Salesforce Platform.
PRICINGPaid
DEPLOYMENTCloud
CATEGORYCustomer Service
UPDATED ON MARKETPLACE
What it does
The connector links Salesforce objects with Jira Cloud issues and synchronizes changes between them. It supports creating and viewing related records and issues from either system. Salesforce Cases can be copied into Jira issues, with synchronization available automatically or manually.
Key capabilities
from the Salesforce AppExchange listingMultiple Salesforce connections
Connects Jira Cloud to multiple Salesforce instances and binds each connection to multiple Jira projects.
Object and field selection
Allows selection of the Salesforce objects and fields available in Jira Cloud.
Salesforce object search
Supports searching for Salesforce objects from within Jira Cloud.
Object-issue association
Creates Salesforce objects from Jira issues and associates Salesforce objects with Jira issues.
Change synchronization
Pushes and pulls changes between Salesforce and Jira automatically or manually.
Case comment view
Shows an aggregated view of comments from associated Salesforce Cases.
Jira issue management
Allows Jira issues to be viewed, created, and associated in Salesforce.
Use cases
- Development and product management teams can work in Jira while support and sales teams work in Salesforce on shared product issues.
- A Salesforce Case can be cloned into a Jira issue from within Salesforce for work in Jira.
Who it's for
Development, product management, support, and sales teams.
How it compares
Connector for Jira, ServiceNow, AzureDevOps, Freshdesk, Zendesk, Freshservice... lists Salesforce-Jira synchronization together with connections to several other systems. This listing focuses on Salesforce and Jira Cloud, with Salesforce object and field selection, Salesforce Case comment aggregation, and Jira issue management from Salesforce.
| Name | Pricing | Deployment | Updated |
|---|---|---|---|
| this plugin | Paid | Cloud | |
| Connector for Jira, ServiceNow, AzureDevOps, Freshdesk, Zendesk, Freshservice... | Paid | Cloud | |
| Jira Cloud | Price not published | Cloud |
In the catalog
340 plugins in Salesforce Platform · Customer Service
Price distribution: 93 free, 41 freemium, 206 paid
Pricing & deployment
Platform
Salesforce
Product
Salesforce Platform
Deployment
Cloud
Pricing
Paid
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What the vendor says
«Your development and product management teams live in Jira. Your support and sales teams close in Salesforce. They all deal with product issues and need an integrated view of what's going in order to be effective. The connector links and synchronizes Salesforce objects and Jira issues for an integrated experience from …»
Official marketplace listing
Marketplace
Publisher
Appfire Technologies, LLC
Updated on marketplace
Facts verified