SalesforceBI
BiznusSoft Field Service - 360 degree Field Service solution with Inventory
Manage field sales and service work orders, scheduling, inventory, quotes, invoices, and customer records in Field Service.
BiznusSoft, Inc.Paid
Urban-Hawks
by URBAN HAWKSSalesforcePaid
Manage field service scheduling, assets, work orders, billing, inventory, and fleet activity in Salesforce Field Service.
PRICINGPaid
DEPLOYMENTCloud
CATEGORYCustomer Service
UPDATED ON MARKETPLACE
What it does
Urban-Hawks supports field service operations in Salesforce Field Service, including scheduling, dispatching, work orders, service quotes, invoicing, asset management, and parts orders. Its mobile application supports iOS and Android, multiple languages and currencies, and offline use. The listing also describes customer, location, contract, warranty, fleet, and technician activity management, with portals, reports, and dashboards. It connects with Salesforce and supports work from offices and field locations.
Key capabilities
from the Salesforce AppExchange listingMobile field operations
Provides iOS and Android access with offline support, multiple languages, and multiple currencies.
Asset and coverage management
Manages assets, warranty coverage, contracts coverage, and field-enabled entitlements.
Scheduling and dispatch
Includes scheduling and dispatching for field service work.
Work orders and invoicing
Supports work orders, service quotes, invoice creation, invoice tracking, and technician time tracking.
Inventory and parts
Manages van stock, parts returns, and parts orders and fulfilment.
Fleet and trip tracking
Includes geo-fencing, fleet, indoor, employee, and live tracking with historic replay, plus trip management.
Customer service portals
Provides customer and third-party service portals alongside account, contact, and service location management.
Reports and dashboards
Includes dashboards and analytics for service operations.
Use cases
- Telecom organizations can use the listed field service functions for service operations.
- Facilities management providers, including HVAC businesses, can use the application for field work and service administration.
How it compares
Urban-Hawks lists mobile signatures, mobile job history, invoicing, warranty and contract entitlements, fleet tracking, and parts workflows. BiznusSoft Field Service describes AI agents and integrations with major software providers, while ServiceMax Asset 360 focuses on asset performance and is built on Salesforce Field Service. FieldBuddy describes smart scheduling, SERVICE 1 describes an intelligent service console, and FieldAx includes scheduling, work orders, mobile field execution, and inventory management.
| Name | Pricing | Deployment | Updated |
|---|---|---|---|
| this plugin | Paid | Cloud | |
| BiznusSoft Field Service - 360 degree Field Service solution with Inventory | Paid | Cloud | |
| ServiceMax Asset 360 for Salesforce | Paid | Cloud | |
| FieldBuddy - your adaptable field service management platform | Paid | Cloud | |
| FieldAx - Field Service Management(FSM) Software for SMEs | Paid | Cloud |
In the catalog
38 plugins in Field Service · Customer Service
Price distribution: 11 free, 4 freemium, 23 paid
Pricing & deployment
Platform
Salesforce
Product
Field Service
Deployment
Cloud
Pricing
Paid
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What the vendor says
«Urban-Hawks is a features rich software which helps you achieve revenue targets & service goals to optimize efficiency level. A FEATURES RICH APPLICATION: PLATFORM CAPABILITY Mobile Enabled (IOS & Android) Multi-language Offline Support Multi-Currency ASSET TRACKING & MANAGEMENT Asset Management Warranty Coverage …»