Connected Manufacturing Lighting Bolt

by LTIMindtreeSalesforceFree

Connects IoT device data with Salesforce customer data for proactive manufacturing service and sales workflows.

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PRICINGFree
DEPLOYMENTCloud
CATEGORYCustomer Service
UPDATED ON MARKETPLACE
Connected Manufacturing Lighting Bolt — screenshot from the Salesforce AppExchange listing

What it does

Connected Manufacturing combines IoT Cloud device data with customer data on Salesforce Platform. It supports proactive service for registered devices by identifying service needs and managing service requests. The accelerator also supports marketing and upselling devices and services, along with sales and service alignment.

Key capabilities

from the Salesforce AppExchange listing

IoT service monitoring

Uses IoT data from registered devices to identify service needs and respond to service requests.

Customer data integration

Combines smart-device data from IoT Cloud with customer data on Salesforce Platform.

Device and service upselling

Supports marketing and upselling new devices and service offerings to customers.

Sales-service alignment

Addresses sales and service alignment as part of a manufacturing service workflow.

Who it's for

Manufacturers and manufacturing executives.

How it compares

Connected Manufacturing combines IoT device data with customer data for proactive service, while Clientry Essentials connects products, price books, and assets to suggest aftermarket offerings such as spare parts, services, and upgrades. Connected Manufacturing also covers device and service upselling and sales-service alignment; Clientry Essentials focuses on an aftermarket sales workflow.

NamePricingDeploymentUpdated
Connected Manufacturing Lighting Boltthis pluginFreeCloud
Clientry EssentialsPaidCloud

In the catalog

340 plugins in Salesforce Platform · Customer Service

Price distribution: 93 free, 41 freemium, 206 paid

Pricing & deployment

Platform
Salesforce
Product
Salesforce Platform
Deployment
Cloud
Pricing
Free

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What the vendor says

«Magnet 360’s Connected Manufacturing accelerator utilizes IoT Cloud to help manufacturers provide a world class service experience. The accelerator extends well beyond IoT, leveraging multiple products across the Salesforce platform to address problem areas prioritized by manufacturing executives, including mobile …»

Official marketplace listing

Publisher
LTIMindtree
Updated on marketplace
Facts verified