Insurance Einstein Bot
Provides insurance self-service conversations, quotes, appointments, and renewals within Salesforce Platform.
Salesforce LabsFreeCompare
Salesforce · Customer Service
Customer Service — Salesforce
546 customer service apps for Salesforce
Verint Workforce Management Professional for Salesforce
Forecasts contact-center workloads, schedules agents, and monitors schedule adherence within Salesforce.
VerintPaidCompare
AtlasRTX
Engages customers through AI chatbots, human handover, and messaging channels in Salesforce Platform.
AtlasRTXPaidCompare
External Routing Connector for Genesys
Routes Salesforce chat, email, cases, and tasks through the Genesys routing engine.
SoftphonePaidCompare
Wildix UCaaS Integration: AI-Powered CTI, Messaging, Video & Audio Conferencing
Connects Salesforce Service Cloud with Wildix telephony, messaging, conferencing, call logging, transcriptions, and AI call analysis.
Wildix EE OÜPaidCompare
KMS Lighthouse | Knowledge Management System | FAQs & Data Driven Scenarios
Searches knowledge content in Salesforce to display concise answers for agents, customers, and employees.
KMS LighthousePaidCompare
Growtivity
Manage patient journeys, care workflows, client portals, matching, and care contracts in Salesforce.
GrowtivityPaidCompare
masvoz Cloud Contact Center | Call from your browser | Phone system integration
Integrates a voice channel with Salesforce Platform and opens the client file when calls arrive.
masvozPaidCompare
Diabolocom CTI for Salesforce | Contact Center, AI, Inbound/Outbound Calls, HVS
Connects Salesforce with a cloud contact center for inbound and outbound calls, routing, dialling, and AI-supported interaction management.
DiabolocomPaidCompare
PagerDuty for Service Cloud
Status dashboards and command consoles are included directly within Service Cloud.
PagerDuty, Inc.FreemiumCompare
Einstein Bots for Financial Services Cloud
Handles transactional queries in Financial Services Cloud, including lost-card reports, card blocking, and travel-plan registration.
Salesforce LabsFreeCompare
Voxivo CTI Integration for Salesforce®
Connects Salesforce with Voxivo cloud communications for telephony, hotdesking, call analytics, and cost management.
FoehnPaidCompare
Salesforce SMS - #1 Salesforce Text Messaging App
Send SMS, MMS, and email from Salesforce records, campaigns, flows, and list views.
HeymarketPaidCompare
Avochato for Salesforce: SMS Text Message App for Sales & Support
Send SMS and MMS messages to prospects and customers through Salesforce.
AvochatoPaidCompare
Simple Case SLA Timer
Track case-closure timing in Salesforce Essentials with a configurable SLA window and remaining-time display.
Salesforce LabsFreeCompare
Alcmeon for Salesforce
Connects customer profiles with Salesforce Service Cloud across conversational messaging channels.
AlcmeonPaidCompare
Rider Bot: Field Service Lightning Appointment Management
Manage Field Service appointments through customer messaging, including updates, self-scheduling, and resource availability.
Salesforce LabsFreeCompare
Case Notification on E-mail and Community Post
Notifies Salesforce Platform case owners when customers reply by email or post in the community.
Salesforce LabsFreeCompare
Healthcare (HLS) Payer Chatbot
Captures member intent in a Salesforce Platform chatbot for healthcare payer inquiries and case creation.
springML, Inc.FreeCompare
Q2 HDX
Connects Q2 digital banking with Financial Services Cloud or Sales Cloud for account-holder service workflows.
Q2PaidCompare
Einstein Contact Us Bot
Converts Salesforce Platform web forms into conversations for creating, qualifying and routing Leads and Cases.
Salesforce LabsFreeCompare
Troubleshoot My Device
Provides a Salesforce Platform Flow Template for video troubleshooting, visit scheduling, expert assignment, case handling, and activity logging.
Salesforce LabsFreeCompare
