Lifeblood
Connects blood donors with people requesting blood through Salesforce and sends notifications with request details.
Salesforce LabsFreeCompare
Salesforce · Customer Service
Customer Service — Salesforce
546 customer service apps for Salesforce
Openet Real-Time Care Insights
Bridges Service Cloud and network BSS systems to provide real-time customer usage information for billing queries.
OpenetPaidCompare
Mindsay: Customer Service Chatbot and Agent Handover
Automates customer support in Salesforce with multilingual chatbots, rich media responses, and handover to human agents.
MindsayPaidCompare
Samespace CTI | Telephony| Dialer | Contact Center | IVR | ACD | Call Recording
Routes and manages sales calls in Salesforce Platform with telephony, dialing, IVR, ACD, recording, and agent monitoring.
Samespace IncPaidCompare
Acrolinx for Salesforce Knowledge
Scores Salesforce Knowledge articles and ticket replies against enterprise content requirements.
Acrolinx GmbHPaidCompare
AmplifAI Performance Acceleration for Salesforce
Analyzes Salesforce sales and customer service data with dashboards, prioritized tasks, coaching, quality forms, and micro-learning.
AmplifAI Solutions, Inc.PaidCompare
Netomi Virtual Agent
Automates Salesforce case handling with a virtual agent, human handoff, and AI-recommended replies for agents.
NetomiPaidCompare
Contact Center by Zisson: CTI, IVR, ACD, Telephony, Softphone, Chat
Connects Salesforce with contact-center tools for calls, chat, routing, agent status, and customer history.
Zisson ASPaidCompare
CareService Connect (v1.1)
Manage patient referrals to social-service programs within Salesforce.
Family Care Path Inc.PaidCompare
Accenture Moments Manager for Hospitality
Brings guest information and preferences into Salesforce Platform for hotel front-of-house and support staff.
AccentureFreemiumCompare
Confluence to Salesforce Knowledge Integration | Knowledge:Bridge
Publish Confluence pages as Salesforce Knowledge articles in Service Cloud, individually or in bulk.
zAgile Inc.PaidCompare
Shift Technology - Claims Automation
Provides AI claims decisions and lets agents and CSRs declare claims in Salesforce.
Shift TechnologyPaidCompare
Chat Lightning Web Component Pack
Provides eight example Lightning Web Components for rich-media interactions in Salesforce Chat and Einstein Bot experiences.
Salesforce LabsFreeCompare
Dataxoom
Manage DataXoom subscriber status and information within Salesforce Platform.
DataXoomFreeCompare
BeInContact CTI for Salesforce - Cloud Contact Center Omnichannel
Cloud contact center integration for Salesforce with omnichannel routing, CTI screen pops, caller matching, and agent call tools.
BeCloud SolutionsFreemiumCompare
JustCall CTI for Salesforce | Calls & SMS, AI Auto Dialer, Automation, Analytics
Adds calls, SMS, dialers, logging, AI summaries, workflows, routing, and analytics to Salesforce.
JustCallPaidCompare
Unbabel - Language Translation for Messaging and Chat (Live Agent)
Translates Salesforce chat and messaging conversations for multilingual customer support.
UnbabelPaidCompare
Playvox | Quality Management
Manage Salesforce interaction quality with scoring, feedback, calibration, filtering, and agent coaching.
PlayvoxPaidCompare
Manage a Claim
Manage claims inquiries in Service Cloud through guided screens, custom components, and Flow Actions.
AccentureFreemiumCompare
Magentrix Customer Portals
Connects a branded customer portal to Salesforce for self-service, content sharing, case support, learning, and customer collaboration.
Magentrix CorporationPaidCompare
8x8 for Salesforce: Cloud Contact Center | Unified Communications | CTI | IVR
Connects Salesforce with 8x8 for embedded interactions, screen-pop context, interaction logging, click-to-call, and CRM workflow configuration.
8x8, Inc.FreemiumCompare
Anywhere365® - CTI | Telephony | Contact Center | Microsoft Teams | IVR | AI
Connects Salesforce with Microsoft Teams for voice, chat, email, IVR, routing, recordings, and contact-center reporting.
ANYWHERE365PaidCompare
