Google Bot for Salesforce (Complimentary to Salesforce Chat and Messaging)
Deploys an AI and NLP chatbot in Salesforce for customer service, sales, and internal applications across web, mobile, SMS, and messaging channels.
NeuraFlash LLCPaid
AtlasRTX
by AtlasRTXSalesforcePaid
Engages customers through AI chatbots, human handover, and messaging channels in Salesforce Platform.
PRICINGPaid
DEPLOYMENTCloud
CATEGORYCustomer Service
UPDATED ON MARKETPLACE
What it does
AtlasRTX combines AI chatbots with human-assisted conversations for customer interactions throughout the buying cycle. It answers questions on demand and escalates conversations to humans when appropriate. Customers can interact through SMS, Web Chat, and Facebook Messenger, with CRM and API integration. The platform detects languages automatically and translates into more than 100 languages.
Key capabilities
from the Salesforce AppExchange listingAI chatbot conversations
AI chatbots answer customer questions on demand.
Human conversation handover
Conversations can be escalated to human representatives when appropriate.
Messaging channels
The platform supports SMS text messaging, Web Chat, and Facebook Messenger.
CRM and API integration
AtlasRTX provides integration with CRM systems and APIs.
Language translation
Automatic language detection and translation are available in more than 100 languages.
Use cases
- Companies use AtlasRTX for lead generation and qualification.
- Post-sales feedback can be collected through AtlasRTX conversations.
- The platform can provide first-line customer support.
How it compares
AtlasRTX supports SMS, Web Chat, Facebook Messenger, and human-assisted conversations, while Google Bot for Salesforce lists Web/Mobile channels and migration to Salesforce Einstein Chatbot. Mindsay focuses on always-on support and resolving customer requests with language-processing chatbots. VoiceSpin combines voice, chat, bots, and messaging in a single agent panel and also includes speech analytics.
| Name | Pricing | Deployment | Updated |
|---|---|---|---|
| this plugin | Paid | Cloud | |
| Mindsay: Customer Service Chatbot and Agent Handover | Paid | Cloud | Not published |
| Voicespin: AI Super Agent |AI VoiceBot|AI ChatBot|Speech Analytics | Paid | Cloud |
In the catalog
340 plugins in Salesforce Platform · Customer Service
Price distribution: 93 free, 41 freemium, 206 paid
Pricing & deployment
Platform
Salesforce
Product
Salesforce Platform
Deployment
Cloud
Pricing
Paid
Similar plugins in Salesforce Platform · Customer Service
View all 340 →
Mindsay: Customer Service Chatbot and Agent Handover
Automates customer support in Salesforce with multilingual chatbots, rich media responses, and handover to human agents.
MindsayPaid
Voicespin: AI Super Agent |AI VoiceBot|AI ChatBot|Speech Analytics
Combines AI voice, chat, messaging, dialing, and speech analytics in a Salesforce agent panel.
VoicespinPaid
Intelligent Communication Manager
Manage customer conversations in Salesforce Platform across chat channels with bots, agent handoff, routing, and reporting.
Maaz TechnologiesFreemium
What the vendor says
«AtlasRTX works across verticals to create a consistent, compelling customer experience that sets companies apart, by engaging customers at every stage in the buying cycle. Our platform combines A.I. driven chatbots with human-assisted conversations to create real-time experiences that drive sales, through relevant …»