Maven Co-Pilot
AI support copilot for answering and drafting responses to Salesforce Cases within Salesforce.
Maven AGI, IncFreemium
Insurance Einstein Bot
by Salesforce LabsSalesforceFree
Provides insurance self-service conversations, quotes, appointments, and renewals within Salesforce Platform.
PRICINGFree
DEPLOYMENTCloud
CATEGORYCustomer Service
UPDATED ON MARKETPLACE
What it does
Provides an AI-based chatbot for insurance-related customer workflows and real-time responses. It uses natural-language conversations to provide insurance information, explain insurance processes, and guide current and prospective customers. The bot can automate quotes, appointment scheduling, and policy renewals, and can be customized for different insurance providers.
Key capabilities
from the Salesforce AppExchange listingInsurance information
Provides customers with information about insurance policies and processes.
Quote automation
Automates the process of providing insurance quotes.
Appointment scheduling
Automates appointment scheduling through chatbot conversations.
Policy renewals
Automates policy renewal processes.
Natural-language conversations
Uses NLP-based conversations to guide insurance customers.
Provider customization
Can be customized for different types of insurance providers.
Use cases
- Prospective policyholders can ask questions while considering coverage options.
- Policyholders can access insurance assistance when human support is unavailable.
Who it's for
Insurance companies, insurance agents, policyholders, and prospective customers.
How it compares
Insurance Einstein Bot lists insurance workflows such as quotes, appointment scheduling, policy renewals, and insurance-process education. Maven Co-Pilot describes answering support questions from existing enterprise knowledge, suggesting follow-ups, and taking action on support requests. Insurance Einstein Bot also describes NLP-based guidance and customization for insurance providers, while Maven Co-Pilot describes support-request assistance for agents.
| Name | Pricing | Deployment | Updated |
|---|---|---|---|
| this plugin | Free | Cloud | |
| Maven Co-Pilot | Freemium | Cloud |
In the catalog
340 plugins in Salesforce Platform · Customer Service
Price distribution: 93 free, 41 freemium, 206 paid
Pricing & deployment
Platform
Salesforce
Product
Salesforce Platform
Deployment
Cloud
Pricing
Free
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What the vendor says
«By offering your policyholders an amazing experience with a self-service option that provides insurance information, assists and resolves issues in real-time, the Insurance Einstein Bot can be a game changer in customer self service area. Insurance Einstein Bot is AI based chatbot to help speed up insurance related …»