Auto Merge Duplicate Cases
Merges duplicate cases in Salesforce Platform using matching subject, sender, and description.
Deligence Technologies Inc.FreeCompare
Salesforce · Customer Service
Customer Service — Salesforce
136 customer service apps for Salesforce
eSAFE - Information Management Solution for Domestic Violence Services
Manage domestic violence service records and reporting in Salesforce Platform.
Enclude - Technology Donations and Solutions for Irish CharitiesFreeCompare
Optum Patient Help Line
Provides Salesforce Platform access to live clinical and non-clinical patient support and care guidance.
OptumFreeCompare
Tinosys Note2Text
Send and receive customer text messages from Salesforce Notes and update corresponding records.
Tinosys INCFreeCompare
CXcelerator
Routes incoming Salesforce cases by sentiment and sends automated responses.
ValueLabsFreeCompare
Optum® Care Coordination Community Referral Management
Refer patients to community programs and track referrals in Salesforce Platform through Aunt Bertha integration.
OptumFreeCompare
Public Sector Solutions - License & Permitting Bot Template
Provides license and permit status requests, account updates, knowledge search, and agent transfer in Salesforce Platform chat.
Salesforce LabsFreeCompare
Engage CTI
Handle calls and digital customer contacts in Salesforce with CTI, screen pops, click-to-dial, interaction records, tasks, and dashboards.
Local MeasureFreeCompare
Claim Wizard
Guides customers and support agents through claim processing in Salesforce Platform.
Salesforce LabsFreeCompare
Who Is Currently Looking at My Case
Shows concurrent viewers of a case in the Salesforce Service Console.
adelforceFreeCompare
Datadog for Salesforce Service Cloud
Creates Salesforce Incidents from Datadog monitors for Service Cloud customer service teams.
DatadogFreeCompare
Convert Case Emails to PDF
Convert closed case emails into PDFs and attach them to the related cases in Service Cloud.
Troppo Solutions - LokeshwaranFreeCompare
Embedded Interaction Visualizer
View active web sessions and launch dual-cursor co-browsing within Salesforce.
GliaFreeCompare
Salesforce Order Management Process Exception Alerts in Slack
Sends Salesforce Order Management process exception alerts to Slack.
Salesforce LabsFreeCompare
Jira Integration for Salesforce by Peeklogic | FREE | PSA | DEVOPS
Connects Jira with Agentforce to create, update, and link Jira issues from Salesforce records.
PeeklogicFreeCompare
Vonage Conversations for Salesforce | SMS, MMS, WhatsApp, RCS Messages
Send SMS, MMS, WhatsApp, and RCS messages from Salesforce Service Cloud with chatbot and live-agent workflows.
VonageFreeCompare
Case Timer for Service Console
Tracks time spent by agents viewing Cases in the Salesforce Service Console.
Salesforce LabsFreeCompare
Common Service Cloud Channel Flows
Automates case, entitlement, milestone, channel, and contact or lead workflows in Service Cloud.
Salesforce LabsFreeCompare
Send On WhatsApp
WhatsApp messaging component for Salesforce Lightning record pages using selected phone and message fields.
CMS Wise ConsultingFreeCompare
Accelerate AI-Powered Customer Interactions — Formstack Agentforce Extension
Collects information through conversational forms in Agentforce and transfers the responses to Salesforce.
IntellistackFreeCompare
Knowledge Case Deflection - Contact Form (Einstein Flow Template)
Deflects new cases in Experience Cloud portals or the Service Console by recommending knowledge articles before submission.
Salesforce LabsFreeCompare
Cyril | Quick Form & Automation Launcher
Builds Experience Cloud forms and starts Salesforce Screen Flows from portal and Salesforce pages.
OrchidConnect, IncFreeCompare
