Global Call Forwarding Softphone | Salesforce CTI for Sales & Support
Make and receive calls, access voicemails, and log call details for leads and contacts inside Salesforce.
United World Telecom, LCPaid
Tinosys Note2Text
by Tinosys INCSalesforceFree
Send and receive customer text messages from Salesforce Notes and update corresponding records.
PRICINGFree
DEPLOYMENTCloud
CATEGORYCustomer Service
UPDATED ON MARKETPLACE
What it does
Tinosys Note2Text lets sales and service agents send and receive text messages with customers and contacts from Salesforce Notes. Customer responses can be added to corresponding Salesforce records. The app provides a dedicated mobile number for reaching consumers and uses AWS Pinpoint for telecom services. Usage is paid through the customer's AWS Account, with no long-term contract.
Key capabilities
from the Salesforce AppExchange listingSalesforce Notes messaging
Sends and receives text messages with customers and contacts directly from Salesforce Notes.
Record response updates
Updates corresponding Salesforce records with customer responses.
Dedicated mobile number
Provides one dedicated mobile number for reaching consumers.
AWS Pinpoint telecom
Uses AWS Pinpoint for its telecom services.
Who it's for
Sales and service agents.
How it compares
Tinosys Note2Text sends and receives text messages through Salesforce Notes, while Integrate WhatsApp Messenger With Salesforce connects WhatsApp messages and can convert them into Salesforce cases. SMS Ninja provides SMS, WhatsApp, bulk SMS, Facebook Messenger, and chatbot functions through a unified inbox. Movius MultiLine covers business calls and messages through a dedicated business mobile identity.
| Name | Pricing | Deployment | Updated |
|---|---|---|---|
| this plugin | Free | Cloud | |
| Integrate WhatsApp Messenger With Salesforce | Free | Cloud | |
| Movius MultiLine | Freemium | Cloud |
In the catalog
1,106 plugins in Salesforce Platform · Customer Service
Price distribution: 265 free, 166 freemium, 675 paid
Pricing & deployment
Platform
Salesforce
Product
Salesforce Platform
Deployment
Cloud
Pricing
Free
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What the vendor says
«Customers can effortlessly receive notifications on their mobile phones and update their responses directly to the corresponding Salesforce records, making it easy for sales and service agents to capture all the communication in Salesforce notes. With Tinosys Note2Text, seamless integration between customer …»