SMS Ninja: 5-Star Messaging, WhatsApp, Bulk SMS, Facebook Messenger, Chatbot App
Send SMS and WhatsApp messages from Salesforce with bulk campaigns, chatbots, templates, and a unified inbox.
Ksolves India LimitedPaid
ada Connect
by ADA Digital Singapore Pte. Ltd.SalesforceFree
Adds conversational AI, WhatsApp workflows, accessibility features, and customer messaging functions to Salesforce.
PRICINGFree
DEPLOYMENTCloud
CATEGORYCustomer Service
UPDATED ON MARKETPLACE
What it does
ADA Connect provides conversational AI, personalized messaging, and accessibility features for customer engagement in Salesforce. It supports automated WhatsApp workflows for appointment scheduling, order tracking, and feedback collection. Conversion API integration links CRM and marketing platforms, while CTWA lets customers start conversations from a website or app.
Key capabilities
from the Salesforce AppExchange listingConversational AI
Provides real-time responses and personalized recommendations through AI chatbots.
WhatsApp workflows
Automates appointment scheduling, order tracking, and customer feedback collection through WhatsApp.
Accessibility features
Includes features for customer engagement aligned with ADA regulations.
Platform connectivity
Uses Conversion API integration to connect CRM systems and marketing platforms.
Website conversations
CTWA lets customers initiate conversations from a website or app.
Personalized messaging
Provides tailored messages for customer interactions during the sales journey.
How it compares
Integrate WhatsApp Messenger With Salesforce converts WhatsApp messages into Salesforce cases, while ADA Connect provides conversational AI, recommendations, and automated WhatsApp workflows. Value Connect provides multilingual templates, one-to-one conversations, bulk messaging, and customizable user flows; ADA Connect also lists accessibility features, CTWA, and Conversion API integration. SMS Ninja provides a unified inbox for customer interactions, while ADA Connect lists accessibility features and WhatsApp workflow automation.
| Name | Pricing | Deployment | Updated |
|---|---|---|---|
| this plugin | Free | Cloud | |
| Integrate WhatsApp Messenger With Salesforce | Free | Cloud | |
| Value Connect - WhatsApp Messaging for Salesforce | Paid | Cloud |
In the catalog
1,106 plugins in Salesforce Platform · Customer Service
Price distribution: 265 free, 166 freemium, 675 paid
Pricing & deployment
Platform
Salesforce
Product
Salesforce Platform
Deployment
Cloud
Pricing
Free
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What the vendor says
«Empower your business with our ADA Customer Engagement Solutions, integrating cutting-edge technologies to enhance accessibility and drive meaningful interactions. Elevate customer experiences by delivering seamless interactions and fostering deeper engagement. Boost conversion rates with conversational AI and …»
Official marketplace listing
Marketplace
Publisher
ADA Digital Singapore Pte. Ltd.
Updated on marketplace
Facts verified