ZWAPP
Connects real-time, two-way WhatsApp chats with Salesforce for service, sales, and support teams.
ZarasaPaidCompare
Salesforce · Customer Service
Customer Service — Salesforce
546 customer service apps for Salesforce
Callbox
Make and receive calls, log them on customer tickets, and access recordings in Salesforce.
L5 Networks LTDAFreemiumCompare
App0 Messaging for Salesforce
Automates customer-facing workflows in Salesforce Platform across text, WhatsApp, iMessage, and Facebook Messenger.
App0 IncPaidCompare
CTI Ninja | Telephony Integration with Salesforce
Manage inbound and outbound calls, recordings, logs, and notes inside Salesforce.
Ksolves India LimitedPaidCompare
Enhanced Summary
Summarizes Case descriptions or attached files with AI and writes the result to a summary field in Agentforce.
Salesforce LabsFreeCompare
Girik SMS & CTI Telephony for Salesforce - AI Powered Call Center | AI Voice
Adds native CTI, telephony, AI calling, transcription, and call automation to Salesforce.
Girikon AIPaidCompare
SalesforceVM
Agentforce Case & Messaging | Verbis Enterprise Communication in Salesforce
Translate cases and messages in Agentforce with AI assistance.
Venizum Marketing Technology ABFreeCompare
DaVinci Toolkit for Avaya & Salesforce Voice
Connects Avaya telephony with Salesforce Voice for transcription, call summaries, translation, sentiment analysis, and workflow automation.
AMC TechnologyPaidCompare
Case Tracer
Adds timers, history records, duplicate merging, and case views to Salesforce Platform.
BJIT GroupFreeCompare
Responsly | Surveys, Forms, NPS, CSAT, Customer Experience
Collects and analyzes customer feedback in Salesforce through automated surveys, dashboards, reports, and multiple response channels.
Sixpoints-Jędrzej KoronowiczFreemiumCompare
SalesforceWI
Optimized Case Assignment
Assigns Salesforce Platform cases by origin, priority, and shift, with automated notifications and escalations.
Wissen InfotechFreeCompare
REDA Connect - SMS & Whatsapp Communications for Salesforce
Send and manage SMS and WhatsApp messages, automate responses, and run messaging workflows in Salesforce.
REDA One LLCFreemiumCompare
Verato Identity Intelligence Agent for Agentforce
Searches and identifies patients and supports appointment scheduling within Salesforce Agentforce.
VeratoFreeCompare
RingCentral RingCX｜Salesforce Voice BYOT | Contact Center | Live Transcription
Handle Service Cloud contact-center calls with telephony, IVR, routing, live transcription, and Salesforce data capture.
RingCentral, Inc.PaidCompare
Contact Role Quick Invite for Chatter Customer Groups
Creates Salesforce Platform customer groups and invites contact roles while adding sales team members.
Salesforce LabsFreeCompare
BeyondTrust Remote Support
Launches remote support sessions from Salesforce Platform records and records session information in Force.com applications.
BeyondTrust CorporationFreemiumCompare
Opti-Time Tour: routing, maps, geocoding, optimization, territory management
Plans field-service tours in Salesforce with routing, maps, geocoding, and appointment scheduling.
GEOCONCEPTPaidCompare
Swift MEAP offline mobile and desktop client for Salesforce
Access Salesforce data offline on desktop and mobile devices with background synchronization.
iEnterprisesFreemiumCompare
Tavant Warranty On-Demand
Manage warranty registrations, claims, service campaigns, and supplier recovery in Salesforce Platform.
TavantPaidCompare
Genesys Cloud CTI Adapter | CTI, Omni-Channel, HVS, Dialer
Connects Salesforce with Genesys Cloud for CTI, omni-channel interactions, HVS, and dialer functions.
GenesysPaidCompare
Smart Sales Caller
Log calls, search and create leads and contacts, and plan tasks in Salesforce Platform from a mobile device.
SampleListingPaidCompare
Empolis Industrial Knowledge for Salesforce®
Adds semantic search and guided troubleshooting to Salesforce Service Cloud for service case handling.
Empolis Information Management GmbHPaidCompare
