Skilljar
Provides external customer training and certifications through Salesforce and other go-to-market tools.
Gainsight, IncFreemiumCompare
Salesforce · Customer Service
Customer Service — Salesforce
546 customer service apps for Salesforce
SERVICE 1 Field Service Management
Manage field service requests, scheduling, logistics, mobile work, and portals in Salesforce Field Service.
SERVICE 1 GmbHPaidCompare
Walker PowerInsights v1.23.0
Send customer surveys in multiple languages and deliver feedback reports into Salesforce.
WalkerPaidCompare
In-Form Essential
Manage client casework, assessments, risks, incidents, reports and dashboards in Salesforce Platform.
Homeless LinkPaidCompare
Talkdesk for Salesforce | AI Contact Center | Agentic AI | CTI | Analytics
Connects Talkdesk contact center functions with Salesforce for CTI, routing, outbound campaigns, data sync, and reporting.
TalkdeskPaidCompare
SmartCase by EpiAnalytics, Inc.
Classifies customer contacts and analyzes sentiment in Salesforce Platform.
EpiAnalytics, Inc.PaidCompare
Maximise Cloud Contact Center
Automates inbound and outbound calling workflows inside Salesforce, including lead, contact, case, and opportunity updates.
Magnetic NorthPaidCompare
Work The Lead
Connects Salesforce Platform to a live call center for campaigns, lead capture, appointment setting, orders, and outbound calls.
TeleDirect Communications IncPaidCompare
Moxie Email for Service Cloud
Routes email and gives Service Cloud agents access to customer records, cases, and interaction history.
MoxiePaidCompare
ServiceMax Core - Field Service Management
Manage installed bases, work orders, scheduling, mobile service, warranties, parts, and maintenance with Salesforce CRM and Service Cloud.
ServiceMax, Inc.PaidCompare
Service & Support Dashboards
Analyze Service and Support case operations in Salesforce Platform with reports and dashboards for agents, customer information, and KPIs.
Salesforce LabsFreeCompare
Moxie Chat for Service Cloud
Supports concurrent customer chat sessions in Service Cloud with access to Contacts, Cases, and interaction history.
MoxiePaidCompare
Vista™ Survey System
Create and send surveys and forms in Salesforce, collect results, and update Salesforce fields automatically.
Vanguard SoftwarePaidCompare
Five9 Adapter (Open CTI) for Contact Centers
Connects Five9’s cloud contact center with Salesforce for voice, digital channels, dialing, and agent workflows.
Five9PaidCompare
Promero Cloud Call Center Software CTI for Salesforce
Routes inbound calls and supports outbound dialing within Salesforce Sales Cloud.
PromeroPaidCompare
WorkIt!® Case Timer - Automatic Handle Time Tracking for Lightning \ Classic
Tracks support-case handling time in Service Cloud by user, action, product, and case type.
CronSightsPaidCompare
Email to Case Premium: High-Efficiency Case Management to Reduce Service Costs
Adds email-to-case automation, case timelines, and Agentforce context to workflows with replies from Slack.
VicassoPaidCompare
TeamSupport
Syncs Salesforce Platform accounts and contacts with TeamSupport, including bi-directional ticket and case updates.
TeamSupport.comFreemiumCompare
SnapEngage Enterprise Chat
Connects enterprise chat with Salesforce Platform to create leads or support cases from visitor conversations.
SnapEngagePaidCompare
SMS-Magic & Conversive | Conversational Messaging
Send automated and interactive multichannel messages from Salesforce Experience Cloud and Service Cloud.
Screen Magic Mobile MediaPaidCompare
Partner Contact Center Powered by Vonage
Handles voice and contact-center interactions in Agentforce with routing, call records, transcription, analytics, and outbound dialing.
VonagePaidCompare
Remedyforce - IT Service Management and Help Desk
Manage IT incidents, assets, service requests, and service workflows within Service Cloud.
BMC SoftwarePaidCompare
