Value Connect - WhatsApp Messaging for Salesforce
Create and send WhatsApp messages from Salesforce using templates, one-to-one chats, bulk messaging, and user flows.
ValueNexus Technologies Private LimitedPaid
ZWAPP
by ZarasaSalesforcePaid
Connects real-time, two-way WhatsApp chats with Salesforce for service, sales, and support teams.
PRICINGPaid
DEPLOYMENTCloud
CATEGORYCustomer Service
UPDATED ON MARKETPLACE
What it does
ZWAPP connects WhatsApp chat with Salesforce so agents can communicate with customers through real-time, two-way conversations without leaving the platform. It tracks conversations for traceability and supports multimedia and files. The vendor describes it for service, sales, and support teams handling B2C and B2B communication.
Key capabilities
from the Salesforce AppExchange listingSalesforce integration
Connects WhatsApp chat directly with Salesforce.
Two-way messaging
Supports real-time two-way communication between agents and customers.
Conversation tracking
Provides conversation tracking and traceability.
Multimedia and files
Supports multimedia content and file exchanges.
Who it's for
Service, sales, and support teams.
How it compares
Value Connect - WhatsApp Messaging for Salesforce lists multilingual template creation, personalized one-to-one conversations, bulk messaging, and customizable user flows, while ZWAPP lists conversation tracking plus multimedia and file support. Route Mobile Omnichannel app for Salesforce describes an app that unifies conversations, workflows, and automation, while ZWAPP lists real-time two-way WhatsApp chat, conversation tracking, and multimedia and file support.
| Name | Pricing | Deployment | Updated |
|---|---|---|---|
| this plugin | Paid | Cloud | |
| Value Connect - WhatsApp Messaging for Salesforce | Paid | Cloud | |
| Route Mobile Omnichannel app for Salesforce | Paid | Cloud |
In the catalog
1,106 plugins in Salesforce Platform · Customer Service
Price distribution: 265 free, 166 freemium, 675 paid
Pricing & deployment
Platform
Salesforce
Product
Salesforce Platform
Deployment
Cloud
Pricing
Paid
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What the vendor says
«Zarasa WhatsApp Connector is a confidential and native solution for Salesforce that integrates a complete WhatsApp chat directly into the platform. It enables real-time, two-way communication between agents and customers without leaving Salesforce, improving efficiency, traceability, and user experience.»