Konnect Insights for Agentforce
View multi-channel customer interactions, case summaries, trends, and automation within Agentforce.
Prudence Analytics and Software Solutions Pvt. Ltd.Searches and identifies patients and supports appointment scheduling within Salesforce Agentforce.

The agent lets users search for and identify patients in Salesforce using identity data from Verato. It supports appointment scheduling through Verato Identity Intelligence, without phone calls. Service representatives can use the patient identity search within Agentforce.
Searches for and identifies patients in Salesforce using identity data from Verato.
Allows patients to schedule appointments through Verato Identity Intelligence for Agentforce.
Enables service representatives to search patient identity data within Agentforce.
Organizations and service representatives working with patients.
18 plugins in Agentforce · Customer Service
Price distribution: 8 free, 5 freemium, 5 paid
View multi-channel customer interactions, case summaries, trends, and automation within Agentforce.
Prudence Analytics and Software Solutions Pvt. Ltd.Generates PDF, Word, or Excel documentation for selected Salesforce items in Agentforce.
Astrea IT Services Pvt LtdGenerate documents from Salesforce records in Microsoft and Google formats.
AppiphonyEncrypts and controls sensitive file sharing in Salesforce Agentforce and Experience Cloud.
SendSafely«With Verato’s Identity Intelligence Agent, organizations can seamlessly search for and identify patients, and automate appointment scheduling directly within Salesforce. Customers can now accurately identify patients at every touchpoint to deliver extraordinary experiences in context through Verato’s Identity …»