Tracker Bot: Field Service Lightning Contractor Engagement
Connects Field Service contractors with service appointments through messaging apps when FSL mobile is not an option.
Salesforce LabsFreeCompare
Salesforce · Customer Service
Customer Service — Salesforce
546 customer service apps for Salesforce
Optimizely Operations Experimentation for Salesforce
Runs experiments on Salesforce layouts, flows, workflows, and processes to measure operational results.
OptimizelyPaidCompare
Nonprofit Cloud Case Management
Manage nonprofit client cases, intake, referrals, plans, and notes in Nonprofit Cloud.
Salesforce.orgPaidCompare
Bodhi - Solar Customer Experience Platform & Customer Portal
Provides Salesforce Platform tools for solar project updates, customer documents, referrals, and fleet monitoring.
17 TeraWatts, Inc.PaidCompare
Dialogue
Manage customer-service processes in Salesforce with drag-and-drop routing, messaging-app data capture, and automation.
BlueLeap IncPaidCompare
Jira Integration Made Easy
Link Salesforce cases with Jira issues, create issues from case fields, and synchronize development status in Salesforce.
Quantum WhisperFreemiumCompare
Experience.com
Manage customer and employee experiences in Salesforce Platform, including surveys, customer experience data, reviews, and listings.
Experience.comPaidCompare
CallCorp Omnichannel / Cloud Contact Center
Connects voice and digital contact center channels with Salesforce Platform and routes contacts through queues.
CallCorpPaidCompare
Patient Portal
Provides a 360 view of patient medical data in Health Cloud and supports patient-caregiver collaboration.
Cognizant Technology SolutionsFreeCompare
Conviva for Service Cloud
Surfaces viewer stream performance and QoE metrics for customer care agents in Service Cloud.
Conviva Inc.PaidCompare
b+s Connects for Salesforce Voice | Cisco Contact Center Integration
Embed Cisco Contact Center controls, routing, transcription, and WebRTC calling in Salesforce Voice.
Bucher + SuterPaidCompare
Personalized Salesforce Surveys
Create branded surveys in Salesforce with conditional logic, data-based questions, and real-time response syncing.
TitanPaidCompare
Pulse Survey
Run two-click customer satisfaction surveys from Salesforce Account pages, Outlook, or Gmail.
getNEXT Pty LtdPaidCompare
Case Timer 2.0 by Cloud Orca
Track time spent on service cases and review reports in Salesforce.
Cloud Orca LimitedFreeCompare
Immensity Form: Custom Salesforce Forms & Surveys for Sales, Support, and More
Build Salesforce forms and surveys, place them on webpages, and send submitted data to Salesforce records.
Grafted Strategies, LLCPaidCompare
FieldTech Connect
Mobile work-order management and field-service capture for Salesforce Platform.
Automated DecisionPaidCompare
Plivo CX Omnichannel Customer Service | Call Center | Voice, Chat, WhatsApp, SMS
Provides omnichannel customer service in Salesforce with voice, WhatsApp, SMS/MMS, live chat, IVR workflows, dashboards, and reports.
Plivo, Inc.PaidCompare
Incidents
Record incidents in Salesforce Platform, including details, location, impact, people involved, involvement levels, and actions taken.
Enclude - Technology Donations and Solutions for Irish CharitiesFreeCompare
eGain Knowledge Hub™ for Salesforce | Top-rated AI knowledge management platform
Manage Salesforce knowledge with AI-assisted authoring, personalized guidance, search, analytics, and multilingual content.
eGain CorporationPaidCompare
Scheduling Simulator / Scheduling Policy Tuner for Field Service
Simulate scheduling policies and review their results for existing Service Appointments in Salesforce Field Service.
Salesforce LabsFreeCompare
Chatlayer
Connects Chatlayer bots with Salesforce Service Cloud for customer data collection and agent handoff.
Sinch ABPaidCompare
Patient 360
Provides a 360-degree patient view and engagement tracking within Health Cloud.
Hexaware TechnologiesFreeCompare
