Case + File Upload
Create Salesforce cases and attach files in one transaction without changing screens.
VISEOFreeCompare
Salesforce · Customer Service
Customer Service — Salesforce
546 customer service apps for Salesforce
ICwhatUC Virtual Assistance Platform
Provides video-based remote service in Salesforce Platform with customer connections, in-call tools, recordings, transcripts, and AI summaries.
IrisCXPaidCompare
babelConnect for Salesforce - Integrated VoiceBot | Contact Center Automation
Adds VoiceBots and multichannel contact-center functions to Salesforce.
babelforcePaidCompare
ServiceMax Asset 360 for Salesforce
Manage field assets, warranties, service work, parts, scheduling, and analytics within Salesforce Field Service.
ServiceMax, Inc.PaidCompare
Ellipsis Health - Sage, Voice AI Care Management
Runs voice assessments and care-management workflows in Salesforce Agentforce Health.
Ellipsis HealthPaidCompare
Queue Management Visitor Signup Experience.
Creates a Salesforce Platform form for guests to join a queue with party, phone, and other detail fields.
Salesforce LabsFreeCompare
ExpertConnect Integration
View ExpertConnect tickets in Salesforce and synchronize contacts between both systems.
John DeerePaidCompare
Pega Process Extender for Salesforce Lightning
Embeds Pega case tools and worklists within the Salesforce Lightning interface.
Pegasystems Inc.PaidCompare
Odigo for Service Cloud Voice | CTI, BYOT, phone, HVS
Connects contact-center voice and digital channels with Salesforce Service Cloud for CTI, routing, transcription, bots, SMS and callbacks.
OdigoFreemiumCompare
Charket LINE® - For Supporting Your Customers Through LINE
Connects LINE official accounts with Salesforce for customer conversations, case creation, contact mapping, and inquiry routing.
CharketPaidCompare
Email to Case Advance | Service Cloud-Native Case Automation
Automates email-based case handling in Service Cloud with threading, attachments, comments, routing, and duplicate-case controls.
Grazitti Interactive™PaidCompare
Live Video for Tech Support
Add one-way live video, annotations, snapshots, and recordings to Salesforce Platform support calls.
Mirror Technologies IncPaidCompare
SMS & Fax Hub: Text Messaging and Secure Fax Inside Salesforce
Send SMS, MMS, and encrypted faxes, with two-way conversations and message tracking, inside Salesforce.
Cloud Maven, IncPaidCompare
Unaric Voice - (Service Cloud Voice for CTI, Microsoft Teams & Telephony)
Connects existing phone systems and Microsoft Teams to Service Cloud Voice for CTI and telephony.
UnaricPaidCompare
PubHub
Provides a Salesforce knowledge base with ticket-based suggestions, filtered search, and customer information sharing.
Tweddle GroupPaidCompare
CancerNAV | Developed and Maintained by The Cleveland Clinic
Oncology navigation workflow in Health Cloud for tracking patients, treatment milestones, interventions, and follow-up.
Family Care Path Inc.PaidCompare
Warranty Field Service Connector
Connects warranty records with Field Service to register warranties, show coverage on work orders, and create claims automatically.
TavantFreemiumCompare
Cloud Shayona
Query Salesforce standard records through a text-based chatbot in Lightning Experience.
Cloudarsh TechnologyFreeCompare
Impact Labs: Service Match
Manage client referrals in Salesforce Platform with service matching, provider directories, reminders, and referral outcome tracking.
Salesforce LabsFreeCompare
Toku for Salesforce
Adds cloud contact-centre calling, routing, recording and logging features inside Salesforce.
TokuPaidCompare
G2 Service Management Application
Manage tickets, incidents, SLAs, assets, tasks, and a customer portal in Salesforce.
G2 Services and SolutionsPaidCompare
Squaretalk Axiom
Routes inbound customer calls in Salesforce to support and sales agents using skills and CRM profile data.
SquaretalkPaidCompare
