SKEEPERS Insights & Feedback Management - Smart Surveys for Salesforce
Build, send, and analyze surveys in Salesforce, map responses to record fields, and receive new-response notifications in Chatter.
SkeepersFreemium
Pulse Survey
by getNEXT Pty LtdSalesforcePaid
Run two-click customer satisfaction surveys from Salesforce Account pages, Outlook, or Gmail.
PRICINGPaid
DEPLOYMENTCloud
CATEGORYCustomer Service
UPDATED ON MARKETPLACE
What it does
Pulse Survey lets sales teams conduct customer satisfaction surveys after customer interactions from a Salesforce Account page, Outlook, or Gmail. Survey results and the customer satisfaction score appear on the Account page. The vendor describes a two-click process for collecting feedback after each interaction.
Key capabilities
from the Salesforce AppExchange listingAccount page surveys
Conduct a Pulse Survey from a Salesforce Account page.
Outlook and Gmail
Run Pulse Surveys from Outlook or Gmail.
Satisfaction score display
View the customer satisfaction score on the Salesforce Account page.
Survey results
View Pulse Survey results on the Salesforce Account page.
Use cases
- Sales teams can collect feedback after each customer interaction.
- Sales teams can monitor customer satisfaction from Salesforce Account pages.
Who it's for
Sales teams managing customer relationships.
How it compares
Pulse Survey supports two-click surveys after customer interactions from Salesforce Account pages, Outlook, or Gmail. SKEEPERS Insights & Feedback Management lets users build, send, and analyze surveys and map collected information to fields on Salesforce records. SurveySparrow supports NPS, CSAT, CES, and custom surveys with triggers after key interactions. Personalized Salesforce Surveys provides branded surveys with conditional logic, while SurveyMonkey Enterprise for CX offers multiple question types, logic, branching, and templates.
| Name | Pricing | Deployment | Updated |
|---|---|---|---|
| this plugin | Paid | Cloud | |
| SKEEPERS Insights & Feedback Management - Smart Surveys for Salesforce | Freemium | Cloud | |
| Feedback | Price not published | Cloud | |
| SurveySparrow: Get feedback via NPS, CSAT, CES and custom surveys for Salesforce | Freemium | Cloud | |
| Personalized Salesforce Surveys | Paid | Cloud | |
| SurveyMonkey Enterprise for CX: Surveys for Salesforce | Paid | Cloud | Not published |
In the catalog
340 plugins in Salesforce Platform · Customer Service
Price distribution: 93 free, 41 freemium, 206 paid
Pricing & deployment
Platform
Salesforce
Product
Salesforce Platform
Deployment
Cloud
Pricing
Paid
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What the vendor says
«If you rarely receive responses for your customer surveys, or you don’t want to disturb your customers for feedback, Pulse Survey offers the easiest way to monitor your customer satisfaction. Every interaction matters to your relationships with your customers. Pulse Survey enables you to better manage your sales team …»