Cadalys Service Management®
Manage IT services in Salesforce with service catalogs, asset records, incidents, problems, changes, events, and reporting.
Cadalys, Inc.PaidCompare
Salesforce · Customer Service
Customer Service — Salesforce
546 customer service apps for Salesforce
ZIWO CTI | Telephony Integration
Manage ZIWO calls in Salesforce with a dial pad, caller records, recordings, call statistics, and follow-up tasks.
Aswat FZ LLCFreeCompare
zenloop – Customer Experience & NPS Platform
Collects NPS feedback in Salesforce, analyzes churn reasons, alerts stakeholders, and supports customer recovery workflows.
zenloop GmbHPaidCompare
Einstein Bot UI Enhancer - Engaging & Interactive Chatbot Experience
Adds rich media, forms, and interactive controls to Einstein Bot chats on Salesforce Platform.
NeuraFlash LLCPaidCompare
RSI Automobile Self Service Portal
Lets vehicle owners find auto service centers and book appointments through Salesforce Platform.
R Systems Inc.FreemiumCompare
RingCentral RingCX | CTI | Contact Center | IVR | Click-to-Call | Scripting
Integrates a contact-center softphone, IVR, scripting, and customer interactions into Salesforce.
RingCentral, Inc.PaidCompare
ACCENTURE CONNECTED RESOLUTION ENGINE - INDUSTRIAL
Translate industrial equipment sensor data into service actions on Salesforce Platform.
AccentureFreemiumCompare
![RunGopher [Salesforce Cloud] — Salesforce plugin](https://www.entplugins.com/img/salesforce/rungopher-salesforce-cloud-thumb.webp)
RunGopher [Salesforce Cloud]
Manage customer conversations and appointment bookings across SMS, email, and MMS in Salesforce Platform.
RunGopherPaidCompare
ACCENTURE CONNECTED RESOLUTION ENGINE - AUTOMOTIVE
Translates vehicle sensor data into fault diagnosis, work orders, technician dispatch, and customer communications on Salesforce Platform.
AccentureFreemiumCompare
Omni-Channel Performance Dashboard
Reports on omni-channel agent activity, queues, channels, response times, capacity, presence, and case lifecycle in Salesforce Platform.
Salesforce LabsFreeCompare
Numintec for Salesforce | CTI, PBX, Contact Center, IVR, ACD
Bring Numintec calling services into Salesforce with click-to-call, call handling, customer context, and availability management.
Numintec ComunicacionesPaidCompare
IVR Migration Tool (Legacy to SCV powered by Amazon Connect & Lex)
Move legacy IVR workflows into Amazon Lex and Amazon Connect for Service Cloud Voice.
NeuraFlash LLCFreeCompare
Conexiom for Salesforce
Processes digital orders and invoices and provides Salesforce visibility into documents processed by Conexiom.
ConexiomFreemiumCompare
Moobidesk - Omni Channel Customer Engagement - WhatsApp/LINE/SMS/WeChat/FB Msg
Manage customer conversations across WhatsApp, WebChat, Facebook Messenger, and Telegram in Salesforce Platform.
Maven Lab Engage Pte LtdPaidCompare
CheckMyNumber | Phone validation and formatting for Salesforce by Noltic
Formats and validates phone numbers in Salesforce, with text parsing, type recognition, and ready-to-dial display.
NolticPaidCompare
CFSuite for Salesforce | Local Government Public Sector Solutions Accelerator
Council service requests, payments, portals, communications, and workflows managed in Salesforce.
Ennovative Pty LtdPaidCompare
Case Quality Assurance App
Evaluate cases and score agent performance in Salesforce Platform.
XapdigitalFreeCompare
Waylay Digital Twin - IoT Asset Management & Predictive Maintenance
Connects IoT assets to Salesforce Field Service for monitoring, diagnostics, and maintenance workflows.
WaylayPaidCompare
Puzzel Agent Application
Connects Salesforce agents to customer calls with CTI, routing, recording, monitoring, and contact-centre reporting.
Puzzel ASPaidCompare
Medchat Triage Bot
Adds MedChat triage functionality to Salesforce Health Cloud and saves resulting data in patient records.
MedChatPaidCompare
COVID-19 Energy Assistance Case Management
Manage utility energy assistance requests, approvals, and reporting in Salesforce Platform.
CGIFreeCompare
CXone Smart Agent
Manage voice, chat, email, and digital contact-center interactions inside Salesforce.
Skybox CommunicationsPaidCompare
