Automated CSAT Survey
Automates customer satisfaction surveys and stores responses in Salesforce.
Dean Infotech Pvt LtdFree
Experience.com
by Experience.comSalesforcePaid
Manage customer and employee experiences in Salesforce Platform, including surveys, customer experience data, reviews, and listings.
PRICINGPaid
DEPLOYMENTCloud
CATEGORYCustomer Service
UPDATED ON MARKETPLACE
What it does
Experience.com manages customer and employee experiences across products, services, and brands. Its XMP platform collects, analyzes, and activates customer experience data, and supports survey campaigns triggered by Salesforce data.
Key capabilities
from the Salesforce AppExchange listingExperience data management
Collects, analyzes, and activates customer experience data through XMP.
CX survey campaigns
Launches customer experience survey campaigns using automated Salesforce data triggers.
Listings management
Manages listings for reputation activities.
Profile pages
Provides professional profile pages.
In the catalog
340 plugins in Salesforce Platform · Customer Service
Price distribution: 93 free, 41 freemium, 206 paid
Pricing & deployment
Platform
Salesforce
Product
Salesforce Platform
Deployment
Cloud
Pricing
Paid
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What the vendor says
«Any enterprise company from any industry can use the Experience.com platform to manage customer and employee experiences across their products, services and brand. By putting “data in motion” and automating processes, Experience.com helps businesses drive great outcomes by turning customers into fanatics and employees …»