Automated CSAT Survey
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G2 Service Management Application
by G2 Services and SolutionsSalesforcePaid
Manage tickets, incidents, SLAs, assets, tasks, and a customer portal in Salesforce.
PRICINGPaid
DEPLOYMENTCloud
CATEGORYCustomer Service
UPDATED ON MARKETPLACE
What it does
Provides a natively developed Salesforce application for ticketing, incident management, SLA management, asset management, task management, and a customer portal. It includes modifiable workflows and escalation processes based on stated business operations.
Key capabilities
from the Salesforce AppExchange listingTicket management
Provides ticketing functions.
Incident management
Provides incident management functions.
SLA management
Includes SLA management.
Asset management
Provides asset management functions.
Task management
Provides task management functions.
Customer portal
Includes a customer portal.
Configurable workflows
Includes modifiable workflows and escalation processes.
In the catalog
332 plugins in Salesforce Platform · Customer Service
Price distribution: 154 free, 33 freemium, 145 paid
Pricing & deployment
Platform
Salesforce
Product
Salesforce Platform
Deployment
Cloud
Pricing
Paid
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What the vendor says
«From start-up to enterprise G2 is a natively developed Salesforce AI application that provides a dynamic user defined customer service application for Ticketing, Incident Management, SLA, Asset Management, Task Management. and Customer Portal to streamline your support business processes Incident Management, Asset …»
Official marketplace listing
Marketplace
Publisher
G2 Services and Solutions
Updated on marketplace
Facts verified