Automated CSAT Survey
Automates customer satisfaction surveys and stores responses in Salesforce.
Dean Infotech Pvt LtdQuery Salesforce standard records through a text-based chatbot in Lightning Experience.

Cloud Shayona conducts text-based conversations to retrieve Salesforce data. It supports statements about standard fields on Lead, Account, Contact, Opportunity, and Product records. Example queries include finding open, closed, or converted leads, contacts by title or lead source, and deals by status or representative. The chatbot supports Lightning Experience only.
The chatbot retrieves Salesforce data in response to conversational statements.
It can return leads by status, country, sales representative, and modification date.
It can find contacts by title, lead source, and orphan status.
It can return deals by customer, representative, status, recency, and performance.
Supported objects are Lead, Account, Contact, Opportunity, and Product.
340 plugins in Salesforce Platform · Customer Service
Price distribution: 93 free, 41 freemium, 206 paid
Automates customer satisfaction surveys and stores responses in Salesforce.
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PUSHTOPIC«Cloud Shayona chatbot is your first digital employee. It will help you to get your system data easily within few seconds with the help of chatbot statements. it is a salesforce program which conducts a conversation via textual methods. Currently, It is supporting for only few standard sales objects with standard …»