Query Salesforce standard records through a text-based chatbot in Lightning Experience.

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PRICINGFree
DEPLOYMENTCloud
CATEGORYCustomer Service
UPDATED ON MARKETPLACE
Cloud Shayona — screenshot from the Salesforce AppExchange listing

What it does

Cloud Shayona conducts text-based conversations to retrieve Salesforce data. It supports statements about standard fields on Lead, Account, Contact, Opportunity, and Product records. Example queries include finding open, closed, or converted leads, contacts by title or lead source, and deals by status or representative. The chatbot supports Lightning Experience only.

Key capabilities

from the Salesforce AppExchange listing

Text-based queries

The chatbot retrieves Salesforce data in response to conversational statements.

Lead searches

It can return leads by status, country, sales representative, and modification date.

Contact searches

It can find contacts by title, lead source, and orphan status.

Opportunity searches

It can return deals by customer, representative, status, recency, and performance.

Standard object support

Supported objects are Lead, Account, Contact, Opportunity, and Product.

In the catalog

340 plugins in Salesforce Platform · Customer Service

Price distribution: 93 free, 41 freemium, 206 paid

Pricing & deployment

Platform
Salesforce
Product
Salesforce Platform
Deployment
Cloud
Pricing
Free

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What the vendor says

«Cloud Shayona chatbot is your first digital employee. It will help you to get your system data easily within few seconds with the help of chatbot statements. it is a salesforce program which conducts a conversation via textual methods. Currently, It is supporting for only few standard sales objects with standard …»

Official marketplace listing

Publisher
Cloudarsh Technology
Updated on marketplace
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