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Last Minute Risk Assessment
by Salesforce LabsSalesforceFree
Assess technician risk before work orders begin in Field Service and create linked Safety Cases with recorded inputs.
PRICINGFree
DEPLOYMENTCloud
CATEGORYCustomer Service
UPDATED ON MARKETPLACE
What it does
Integrates with the Field Service Lightning app to assess risk before a technician starts a work order. The assessment creates a Safety Case, records the inputs, and links them to the case.
Key capabilities
from the Salesforce AppExchange listingRisk assessment
Assesses risk before a technician starts working on a work order.
Safety Case creation
Creates a Safety Case based on the risk assessment.
Input recording
Records inputs from the risk assessment.
Case linking
Links the recorded inputs to the Safety Case.
Who it's for
Technicians.
In the catalog
38 plugins in Field Service · Customer Service
Price distribution: 11 free, 4 freemium, 23 paid
Pricing & deployment
Platform
Salesforce
Product
Field Service
Deployment
Cloud
Pricing
Free
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What the vendor says
«The package can be integrated with Field Service Lightning app and can be used to assess the risk before technician starts working on a work order. Based on technician risk assessment, it creates a Safety Case, records inputs and links to the case. Assess and Record Risk Automatically Create Safety Case based on the …»