Embed YouTube videos in Salesforce Solution records and Lightning Case records.

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PRICINGFree
DEPLOYMENTCloud
CATEGORYCustomer Service
UPDATED ON MARKETPLACE
Enhanced Solution — screenshot from the Salesforce AppExchange listing

What it does

Adds YouTube video support to the Salesforce Solution object in Classic and Lightning views. In Lightning, videos are also available directly from Salesforce Case records.

Key capabilities

from the Salesforce AppExchange listing

YouTube video links

Integrates videos hosted on YouTube with Salesforce records.

Solution object support

Makes YouTube videos available from Salesforce Solution records.

Lightning Case access

Provides video access directly in Salesforce Case records in Lightning.

Classic and Lightning

Supports both Classic and Lightning Salesforce views.

Who it's for

Support staff.

In the catalog

340 plugins in Salesforce Platform · Customer Service

Price distribution: 93 free, 41 freemium, 206 paid

Pricing & deployment

Platform
Salesforce
Product
Salesforce Platform
Deployment
Cloud
Pricing
Free

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What the vendor says

«This app provides support for Videos on Solution object in classic and lightning view. After uploading the video to YouTube, using Enhanced Solution, it is very easy to integrate the Youtube video to Salesforce Solution object and user will be able to see the video in Salesforce record itself. In Lightning, the video …»

Official marketplace listing

Publisher
Astrea IT Services Pvt Ltd
Updated on marketplace
Facts verified