ACCENTURE CONNECTED RESOLUTION ENGINE - AUTOMOTIVE
Translates vehicle sensor data into fault diagnosis, work orders, technician dispatch, and customer communications on Salesforce Platform.
AccentureFreemiumCompare
Salesforce · Customer Service
Customer Service — Salesforce
81 customer service apps for Salesforce
Conexiom for Salesforce
Processes digital orders and invoices and provides Salesforce visibility into documents processed by Conexiom.
ConexiomFreemiumCompare
Jira Integration Made Easy
Link Salesforce cases with Jira issues, create issues from case fields, and synchronize development status in Salesforce.
Quantum WhisperFreemiumCompare
Resource Optimizer™ - Workforce Management | Appointments| Resource Scheduling
Schedules work and appointments, allocates resources, and tracks availability within Salesforce.
Resource OptimizerFreemiumCompare
Odigo for Service Cloud Voice | CTI, BYOT, phone, HVS
Connects contact-center voice and digital channels with Salesforce Service Cloud for CTI, routing, transcription, bots, SMS and callbacks.
OdigoFreemiumCompare
Warranty Field Service Connector
Connects warranty records with Field Service to register warranties, show coverage on work orders, and create claims automatically.
TavantFreemiumCompare
Intelligent Communication Manager
Manage customer conversations in Salesforce Platform across chat channels with bots, agent handoff, routing, and reporting.
Maaz TechnologiesFreemiumCompare
CX Suite for Service Cloud Voice
Connects CX Suite telephony and interaction management with Service Cloud for agent and supervisor workflows.
WorldlineFreemiumCompare
TCS Localized Chat Bot Response Management
Manage localized chatbot responses in Salesforce, with local updates routed for approval before publication.
Tata Consultancy Services LtdFreemiumCompare
Atlantis Health | Patient Engagement Platform for Salesforce
Manage patient engagement programs and support workflows in Salesforce.
Atlantis HealthFreemiumCompare
Sogolytics: Experience Management Platform for Salesforce
Collect feedback in Salesforce by sending surveys, using CRM data in answers, and syncing responses to Salesforce Objects.
SogolyticsFreemiumCompare
NICE CXone Real-Time Interaction Guidance for Salesforce
Guides contact-center agents during live conversations in Salesforce with AI prompts on rapport, empathy, and active listening.
NICE CXoneFreemiumCompare
Konnect Insights
Routes social tickets and contacts to Salesforce, assigns cases, supports workflows and replies, and provides crisis alerts and BI dashboards.
Prudence Analytics and Software Solutions Pvt. Ltd.FreemiumCompare
Tavant - Core
Provides Salesforce Platform utilities for object mapping, business rules, and JSON transformations.
TavantFreemiumCompare
Telviva One Phone
Connects communications and contact centre functions with Salesforce Platform.
Telviva (Pty) LtdFreemiumCompare
CommBox CX Platform - Omnichannel AI Customer Experience Platform for Salesforce
Manage customer communications, automation, AI chatbots, campaigns, and analytics within Salesforce.
CommBox Communication & Automation LtdFreemiumCompare
CitNOW Workshop
Connects electronic vehicle health checks with customer and vehicle records in Salesforce for dealership aftersales workflows.
CitNOW GroupFreemiumCompare
AnyDesk Remote Access for Salesforce
Launch AnyDesk remote sessions from Salesforce and manage endpoints, invitations, collaboration, and file transfers.
AnyDesk Software GmbHFreemiumCompare
Fullview AI - Automation & Escalation
Guides users, completes tasks, and escalates support within Salesforce Platform.
FullviewFreemiumCompare
Autocase for Service Cloud Agents
Automates case assignment and case handling within Service Cloud.
ProventeqFreemiumCompare
SalesforceBR
Brandwatch
Manage social direct-message cases and contacts in Salesforce Service Cloud.
BrandwatchFreemiumCompare
SurveySparrow: Get feedback via NPS, CSAT, CES and custom surveys for Salesforce
Collects NPS, CSAT, CES and custom survey feedback in Salesforce and syncs responses with CRM records.
SurveySparrowFreemiumCompare
