Talkative – AI-Powered Voice, Chat, Video & WhatsApp for Salesforce
Adds AI chat, live-agent messaging, voice, video, and WhatsApp workflows to Salesforce Experience Cloud.
TalkativePaidCompare
Salesforce · Customer Service
Customer Service — Salesforce
546 customer service apps for Salesforce
Odigo CTI for Salesforce | Contact Center | IVR, ACD, Call campaigns, SMS, ...
Connects a cloud contact center with Salesforce Service Cloud for multichannel routing and agent distribution.
OdigoFreemiumCompare
Telavox | Flow
Handle calls, caller records, queues, and call history within Salesforce.
Telavox ABPaidCompare
Ozonetel Omnichannel CTI/ DIALER/IVR/ACD/Contact Center
Routes calls, chats, and text messages and provides dialers and IVR tools within Salesforce Platform.
OzonetelPaidCompare
DeciZone Interactive Decision Trees: Automated Customer Support & Knowledge Base
Guides Salesforce Case, Lead, and Opportunity workflows with interactive decision trees and navigable flowcharts.
DeciZone.comPaidCompare
Cobrowse for Android, iOS, and Web
Adds co-browsing, screen sharing, annotation, and optional remote control to Salesforce records and admin tools.
Cobrowse.io LLCPaidCompare
GoTo for Salesforce
Connect GoTo calling with Salesforce Lightning for call alerts, customer records, notes, follow-ups, and call tracking.
LogMeIn, Inc.FreeCompare
Traction Rec - Salesforce for Community Centers
Manage memberships, programs, facilities, bookings, point-of-sale transactions, payments, and constituent data in Salesforce Platform.
Traction RecPaidCompare
GoContact CTI Plugin for Salesforce | Telephony | Click-to Dial
Connects Salesforce Platform with GoContact for calls, other communication channels, and agent status.
GoContactPaidCompare
Skedulo | Disability & Healthcare for Australia
Manage disability and healthcare scheduling, rosters, service jobs, and timesheets in Salesforce with Skedulo and Lumary.
SkeduloFreeCompare
Reputation Studio Lite | Product Reviews & Q&A for Salesforce
Manage product reviews and customer questions in Salesforce Service Cloud through cases, routing, response workflows, and reporting.
1440, Inc.PaidCompare
CareIQ for Salesforce: Utilization Management and Care Management
Manage care plans and utilization reviews in Salesforce with centralized clinical and operational content.
Cadalys, Inc.PaidCompare
nps.today | NPS, CSAT & CES Customer Experience Surveys for Salesforce
Automates NPS, CSAT, and CES surveys from Salesforce events and links responses to Salesforce records.
nps.todayPaidCompare
Ada - AI Agent for Customer Service
Automates customer service inquiries in Salesforce Platform and connects customers to human agents when needed.
AdaPaidCompare
AI for Customer Service | Resolve More Issues with Guided Troubleshooting
Guides Service Cloud and Field Service teams through AI-assisted troubleshooting and issue resolution.
Neuron7.aiPaidCompare
Recur - OmniChannel for Salesforce - WhatsApp/WeChat/Line/Facebook Messenger
Manage inbound and outbound conversations across WhatsApp, WeChat, Line, and Facebook Messenger in Salesforce.
Recur LimitedPaidCompare
Hexaware CarrotCube Patient Engagement Solution
Manage patient engagement and clinical workflows in Salesforce Health Cloud.
Hexaware TechnologiesFreeCompare
IrisAgent - AI-powered Support Automation with Generative AI Answers
Automates case classification, routing, prioritization, sentiment detection, and AI answers in Salesforce Platform.
IrisAgentPaidCompare
Quark.ai Generative AI for Autonomous Support
Generates customer support answers and automates support workflows within Salesforce.
Quark IncPaidCompare
Skedulo | High Capacity Scheduling for COVID-19 Testing & Vaccine Administration
Schedule COVID-19 testing and vaccination appointments in Salesforce with capacity controls, multi-dose bookings, and QR-code check-ins.
SkeduloFreeCompare
Watson Assistant Integration
Connects Watson Assistant with Service Cloud for customer conversations and live-agent handoffs in the chat window.
IBM WatsonFreeCompare
SupportLogic Knowledge Agent - Precision Answer Engine
Searches connected knowledge sources in Salesforce to return case-specific answers for support teams and customers.
SupportLogicPaidCompare
