Jet Interactive Softphone Dialer
Handle Australian calls and mobile texts in Salesforce Service Cloud, with automatic records, recordings and AI summaries.
Jet Interactive Pty LtdFreemium
Manage a Claim
by AccentureSalesforceFreemium
Manage claims inquiries in Service Cloud through guided screens, custom components, and Flow Actions.
PRICINGFreemium
DEPLOYMENTCloud
CATEGORYCustomer Service
UPDATED ON MARKETPLACE
What it does
Provides guided, visual claim-management experiences for contact center service agents and members in Service Cloud Console and Member Bolt Community. Custom Lightning Components support these experiences, while Flow Actions connect back-office systems and automate data flows.
Key capabilities
from the Salesforce AppExchange listingGuided claim management
Provides guided, visual experiences for managing claims-related inquiries.
Custom Lightning Components
Uses custom Lightning Components for contact center personnel and members.
Flow Actions
Automates connections with back-office systems and data flows.
Who it's for
Contact center service agents and members.
How it compares
Manage a Claim focuses on claims-related inquiries and guided claim-management experiences in Service Cloud Console and Member Bolt Community. Salesforce Contact Center with Amazon Connect combines Salesforce CRM data and agent experience with voice, digital channels, and routing capabilities.
In the catalog
72 plugins in Service Cloud · Customer Service
Price distribution: 10 free, 11 freemium, 51 paid
Pricing & deployment
Platform
Salesforce
Product
Service Cloud
Deployment
Cloud
Pricing
Freemium
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What the vendor says
«Lightning Flow Actions empowers Contact Center Service Agents and Members to manage Claims related inquiries effectively with a rich, guided, visual experience across Service Cloud Console and Member Bolt Community. With Flow Actions, back office connections and data flows have been streamlined and automated. Enhanced …»