SmartDialog for sending & receiving SMS
Send and receive SMS through a Salesforce Platform connector.
Arena Interactive OyPaidCompare
Salesforce · Customer Service
Customer Service — Salesforce
546 customer service apps for Salesforce
UST HealthProof Advalent Engagement Plus
Connects contact-center workflows and healthcare administration data in Salesforce Health Cloud.
UST Global IncPaidCompare
SupportLogic Support Experience (SX) Management
Analyze support interactions in Agentforce with sentiment detection, case routing, quality monitoring, coaching, and AI-assisted responses.
SupportLogic Inc.PaidCompare
NICE CXone Real-Time Interaction Guidance for Salesforce
Guides contact-center agents during live conversations in Salesforce with AI prompts on rapport, empathy, and active listening.
NICE CXoneFreemiumCompare
WatBox - Telephony | AI Voice | CTI Dialer for Salesforce | Twilio
Adds voice calling, CTI, power dialing, call routing, recording, and logging to Salesforce Service Cloud.
Inno Valley Works Private LimitedPaidCompare
ServiceDesk+ Premium
Manage Salesforce Platform cases with email templates, comment history, bulk closure, merging, and case analysis.
Micronetbd IncPaidCompare
Expertflow Cloud Contact Center
Manage phone, browser, and chat interactions with IVR, routing, recording, reporting, and integrations in Salesforce Platform.
Expertflow LLCPaidCompare
Five9 Fusion for Service Cloud Voice BYOT (Agentforce Service) Contact Center CX
Add Five9 contact-center calling, transcription, AI guidance, and post-call automation to Agentforce Service.
Five9PaidCompare
Service Appointment Generator
Generate and assign service appointments in Salesforce Field Service using job details, resources, skills, and territories.
Salesforce LabsFreeCompare
EverAfter | Build a B2B Interface for Prospects, Customers and Partners
Creates Salesforce-connected interfaces for prospects, customers, and partners, including onboarding, meetings, dashboards, and embedded portals.
EverAfterPaidCompare
WIZ TalkBot
Handles customer calls in Salesforce Platform using speech understanding, ASEAN language support, routine-task automation, and human collaboration.
WIZ.AIPaidCompare
Salesforce AI agent: Salesforce Connector
Embed Sendbird chat in Salesforce with case switching, transcripts, canned responses, analytics, and AI-agent features.
SendbirdPaidCompare
Auto Merge Duplicate Cases
Merges duplicate cases in Salesforce Platform using matching subject, sender, and description.
Deligence Technologies Inc.FreeCompare
Releco Survey & Quiz
Create customizable surveys in Salesforce Platform, collect responses, and analyze results with charts, graphs, and tables.
Relecotech Software Solutions Pvt. Ltd.PaidCompare
Field Service, Technician Scheduling, Route optimization, AI Driven, Geolocation
Manage Field Service scheduling, field-agent work, customer messaging, and video assistance in Salesforce.
goDeskless IncPaidCompare
Jabra for Salesforce
Controls Salesforce voice calls from Jabra headsets and displays live call-quality hints from headset sensors.
GN AudioPaidCompare
Medallia Closed Loop Service for Salesforce
Analyzes customer feedback and service interactions in Service Cloud, including agent performance, call reasons, self-service topics, and sales responses.
Medallia, Inc.PaidCompare
Medallia Frontline Engagement and Quality Management for Salesforce
Passes survey responses into Salesforce for customer-feedback reporting and service-quality management.
Medallia, Inc.PaidCompare
Voicespin: AI Super Agent |AI VoiceBot|AI ChatBot|Speech Analytics
Combines AI voice, chat, messaging, dialing, and speech analytics in a Salesforce agent panel.
VoicespinPaidCompare
Video Support and Video Inspection App for Salesforce | Visual Remote Assistance
Provides live video support, remote inspections, cobrowsing, screen sharing, markup, image capture, and AI summaries in Salesforce Field Service.
Blitzz VRA - Visual Remote Assistant for SalesforcePaidCompare
Expertflow Cisco Contact Center | UCCX | PCCE | UCCE
Connects Cisco contact centers with Salesforce for agent states, call controls, transfers, and supervisor monitoring.
Expertflow LLCPaidCompare
VCC Live for Salesforce | CTI | Click-To-Call | IVR | Dialer | ACD | Voicebot
Manage calls, routing, IVR, dialling, and call records inside Salesforce with a cloud-based contact center integration.
VCC LivePaidCompare
