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WIZ TalkBot
by WIZ.AISalesforcePaid
Handles customer calls in Salesforce Platform using speech understanding, ASEAN language support, routine-task automation, and human collaboration.
PRICINGPaid
DEPLOYMENTCloud
CATEGORYCustomer Service
UPDATED ON MARKETPLACE
What it does
WIZ TalkBot handles customer conversations through speech-language understanding, including ASEAN languages, and supports omnichannel engagement. It can automate routine tasks, use customer history, facilitate next steps, and involve human agents when needed.
Key capabilities
from the Salesforce AppExchange listingASEAN language support
The talkbot understands ASEAN languages.
Speech understanding
The talkbot interprets spoken language during customer interactions.
Routine task automation
Basic routine tasks can be automated by the talkbot.
Omnichannel engagement
The product supports customer engagement across multiple channels.
Customer history access
The product provides access to comprehensive customer history.
Human collaboration
The talkbot supports collaboration with human agents.
Who it's for
Human agents and teams handling customer calls.
In the catalog
340 plugins in Salesforce Platform · Customer Service
Price distribution: 93 free, 41 freemium, 206 paid
Pricing & deployment
Platform
Salesforce
Product
Salesforce Platform
Deployment
Cloud
Pricing
Paid
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What the vendor says
«What WIZ AI Talkbot capable of? 1. Understands ASEAN Languages 2. Speech Language Understanding 3. Sounds Like You And Me 4. End-To-End Tier-One Resolution 5. Facilitate Next Steps 6. Omnichannel Engagement 7. Comprehensive Customer History 8. Human Collaboration 9. Scale effortlessly We have multiple option of …»