Patient Portal
Provides a 360 view of patient medical data in Health Cloud and supports patient-caregiver collaboration.
Cognizant Technology SolutionsFree
Medchat Triage Bot
by MedChatSalesforcePaid
Adds MedChat triage functionality to Salesforce Health Cloud and saves resulting data in patient records.
PRICINGPaid
DEPLOYMENTCloud
CATEGORYCustomer Service
UPDATED ON MARKETPLACE
What it does
The package adds MedChat’s triage functionality and other features within Salesforce Health Cloud. It supports consumer access through websites, patient portals, and digital apps, as well as phone-agent use during inbound and outbound patient calls; resulting data is saved to patient records.
Key capabilities
from the Salesforce AppExchange listingHealth Cloud Integration
Connects MedChat functionality with Salesforce Health Cloud.
In-platform Components
Makes the integrated functionality available through Salesforce Lightning components.
Patient Data Storage
Stores resulting data in patient records.
Digital Access Channels
Supports deployment through websites, patient portals, and digital apps.
Phone Agent Support
Allows phone agents to use the functionality during inbound and outbound patient calls.
Use cases
- Consumers can access the triage functionality through a website, patient portal, or digital app.
- Phone agents can use it during inbound or outbound patient calls.
Who it's for
The vendor names consumers and phone agents as users.
In the catalog
11 plugins in Health Cloud · Customer Service
Price distribution: 3 free, 1 freemium, 7 paid
Pricing & deployment
Platform
Salesforce
Product
Health Cloud
Deployment
Cloud
Pricing
Paid
Similar plugins in Health Cloud · Customer Service
View all 11 →
Pulse: Home Care, ABA & Skilled Nursing Management on Health Cloud
Manage referrals, intake, scheduling, authorizations, EVV, and billing on one patient record in Salesforce Health Cloud.
Pulse Platform LLCPaid
Concord Cloud Fax - Powerful and streamlined fax automation
Automate sending and receiving faxes in Salesforce Health Cloud, with document generation, tracking, and barcode association.
Concord TechnologiesFreemium
2cloudnine | Schedule-to-Pay on a Unified Platform for Australian Healthcare
Manage time and attendance, award interpretation, and payroll for Australian healthcare organisations in Salesforce Health Cloud.
2cloudninePaid
What the vendor says
«Integration package to embed Medchat's Triage Bot and other features as Lightning Components in Salesforce Health Cloud. Accessible natively within SFHC. Resulting data stored to patient record. Deploy for consumers on your website, patient portal, and/or digital app. Deploy for phone agents to use during inbound and …»