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FormCase
by Harmony ITSalesforceFree
Create and manage externally hosted case intake forms from Salesforce.
PRICINGFree
DEPLOYMENTCloud
CATEGORYCustomer Service
UPDATED ON MARKETPLACE
What it does
FormCase lets Salesforce users create external forms for collecting cases and share them through generated links. Form configuration and administration take place in Salesforce, with support for custom colors and appearance. The free edition permits 100 case submissions for each Salesforce org.
Key capabilities
from the Salesforce AppExchange listingCase intake forms
Creates forms for external case submission.
External hosting
Hosts the forms outside Salesforce and generates links for distribution.
Salesforce administration
Provides setup and management within Salesforce.
Form customization
Allows form colors and visual appearance to be changed.
Intake authentication
Uses Salesforce authentication methods and separate credentials for external intake.
Use cases
- A Salesforce team can send a case form link to customers by email or another communication channel.
- Administrators can configure the form without writing website code.
Who it's for
Salesforce users.
In the catalog
340 plugins in Salesforce Platform · Customer Service
Price distribution: 93 free, 41 freemium, 206 paid
Pricing & deployment
Platform
Salesforce
Product
Salesforce Platform
Deployment
Cloud
Pricing
Free
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What the vendor says
«FormCase allows Salesforce users to design and configure external case intake forms, while hosting the forms outside Salesforce for ease of use, performance, and flexibility. No website coding is required. FormCase generates a secure link that can be shared directly with customers via email or other channels. All …»