SmartCase by EpiAnalytics, Inc.
Classifies customer contacts and analyzes sentiment in Salesforce Platform.
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Case Flagger (free)
by Bullit Software SolutionsSalesforceFree
Flags Salesforce Case records when inbound emails arrive and lowers the flag after an email response.
PRICINGFree
DEPLOYMENTCloud
CATEGORYCustomer Service
UPDATED ON MARKETPLACE
What it does
The add-in raises a flag on Case records that receive inbound emails. Email responses lower the flag, and flags appear in list views and reports to identify Cases that require a response.
Key capabilities
from the Salesforce AppExchange listingInbound email flags
Raises a flag on Case records that receive inbound emails.
Response-based flag changes
Lowers the flag after an email response.
List view and report flags
Shows flags in list views and reports to identify Cases that require a response.
In the catalog
340 plugins in Salesforce Platform · Customer Service
Price distribution: 93 free, 41 freemium, 206 paid
Pricing & deployment
Platform
Salesforce
Product
Salesforce Platform
Deployment
Cloud
Pricing
Free
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What the vendor says
«This solution helps users identify Case records that have received inbound emails by way of raising a "flag" icon. Accordingly, email responses lower the "flag". Flags on list views and reports helps identify which Cases require a response. This solution helps users identify Case records that have received inbound …»
Official marketplace listing
Marketplace
Publisher
Bullit Software Solutions
Updated on marketplace
Facts verified