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Support Tickets
by Oddeven Infotech LLCSalesforceFree
Manage internal and IT support requests from creation through completion in Salesforce.
PRICINGFree
DEPLOYMENTCloud
CATEGORYCustomer Service
UPDATED ON MARKETPLACE
What it does
Support Ticket App manages internal and IT support requests within Salesforce. Teams can track requests, manage their progress, and record resolution from ticket creation through completion. The app centralizes issue tracking and provides visibility into support workloads without external tools or integrations.
Key capabilities
from the Salesforce AppExchange listingSupport request tracking
Tracks internal and IT support requests within Salesforce.
Ticket management
Manages support tickets from creation through completion.
Issue centralization
Centralizes support issue tracking in Salesforce.
Workload visibility
Provides visibility into support workloads.
In the catalog
1,106 plugins in Salesforce Platform · Customer Service
Price distribution: 265 free, 166 freemium, 675 paid
Pricing & deployment
Platform
Salesforce
Product
Salesforce Platform
Deployment
Cloud
Pricing
Free
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What the vendor says
«Support Ticket App is a Salesforce-native solution designed to help organizations efficiently track, manage, and resolve internal or IT support requests directly within Salesforce. Built using standard Salesforce configuration, the app provides a simple yet structured approach to handling support tickets from creation …»
Official marketplace listing
Marketplace
Publisher
Oddeven Infotech LLC
Updated on marketplace
Facts verified