10 Studio10 Studio provides formula editing, optimization, bottleneck detection, and type verification tools for spreadsheets.Matrix LeadMicrosoft 365Price not publishedCompare
Case Flagger (free)Flags Salesforce Case records when inbound emails arrive and lowers the flag after an email response.Bullit Software SolutionsSalesforceFreeCompare
8x8 for Microsoft Dynamics 365Adds 8x8 Contact Center and Work features to Microsoft Dynamics 365 with screen-pops, interaction logging, and click-to-call.8x8, IncMicrosoft 365PaidCompare
Deloitte's Agentic Patient Services AgentsPatient service agents for document triage, onboarding, information collection, adherence monitoring, and engagement in Agentforce.Deloitte DigitalSalesforcePaidCompare
Abnormal AI - AI Phishing CoachFor Abnormal AI, automates phishing simulations, just-in-time AI coaching, and annual training based on attacks in Threat Log.Abnormal Security CorporationMicrosoft 365FreemiumCompare
DexCare for SalesforceSearches and books healthcare appointments across care options and providers within Salesforce.DexCare, IncSalesforceFreemiumCompare
Abnormal AI - Cloud Email SecurityAbnormal AI uses behavioral modeling to block advanced email attacks and automate remediation across Microsoft 365 tenants.Abnormal Security CorporationMicrosoft 365FreemiumCompare
Coveo for Agentforce | Knowledge Retrieval for Self-Service & Case ResolutionIndexes enterprise knowledge for retrieval and case resolution in Salesforce Agentforce.CoveoSalesforcePaidCompare
Ada's AI AgentAI agents for the Ada ACX platform that resolve customer service inquiries across messaging, email, voice, and social channels.AdaMicrosoft 365PaidCompare
Q-Flow | Customer Journey ManagementManages Salesforce appointments, walk-in visits, queues, and service journeys.Q-nomy IncSalesforceFreemiumCompare
Address ValidationValidates US ship-to addresses in Sales, Purchase, and Service documents for Microsoft Dynamics 365 Business Central.CBR Technology Corp.Microsoft 365PaidCompare
Support TicketsManage internal and IT support requests from creation through completion in Salesforce.Oddeven Infotech LLCSalesforceFreeCompare
AI agent creator and chat bot platform - ChatBotChatBot lets support teams create, deploy, and track AI agents and chatbots across multiple messaging channels.TextMicrosoft 365PaidCompare
Record Assignment - Queues & Users by Cloud OrcaManage queues and assign Salesforce records to users in Salesforce Platform.Cloud Orca LimitedSalesforceFreeCompare
AI AssistAI Assist for Microsoft Teams answers about 85% of repetitive employee queries and routes bespoke questions to a ticketing system.inFeedo Tech Pvt LtdMicrosoft 365Price not publishedCompare
Bright Pattern Contact Center Integration (CTI)Connects voice and digital contact-center functions with Salesforce Platform for agent workflows, routing, recording, and reporting.Bright Pattern IncSalesforcePaidCompare
AI help desk software and ticketing system - HelpDeskHelpDesk is an AI-driven ticketing solution for the Text product family that manages customer interactions and email overload.TextMicrosoft 365PaidCompare
SalesforceNANatterbox for Agentforce | Agentic AI | Salesforce Voice | Contact Center | CTIAutomates call handling and telephony workflows inside Agentforce and Salesforce.NatterboxSalesforceFreeCompare
AI live chat software for websites - LiveChatLiveChat helps companies provide instant support, generate leads, and boost sales through real-time chat on their websites.TextMicrosoft 365PaidCompare
CaseVault - Designed By Case Workers - for Case WorkersManage social-service cases in Salesforce Platform with configurable workflows, mobile access, and interdepartmental collaboration.Business Integra Technology Solutions IncSalesforceFreemiumCompare
AI-Powered Email AssistantAn Outlook add-in that drafts, summarizes, translates, and improves emails using Ollama, Zhipu AI, or Azure Zhipu AI models.iFour Technolab Pvt. Ltd.Microsoft 365Price not publishedCompare
WatBox - WhatsApp and SMS for Salesforce | Telephony | AI Voice and WhatsappManage WhatsApp, SMS, voice calls, and CTI workflows inside Salesforce Service Cloud.Inno Valley Works Private LimitedSalesforcePaidCompare
AI-Powered Reply GeneratorThis EmailTree.ai add-in for Outlook generates AI replies to customer emails and improves its knowledge base with each reply.EMAILTREE AIMicrosoft 365Price not publishedCompare
Customer Feedback ManagerCollects and analyzes customer feedback in Salesforce using forms, sentiment categories, dashboards, and follow-up tasks.Folio3 Software Inc.SalesforceFreeCompare