Jitbit Helpdesk
Jitbit Helpdesk is a SaaS ticketing system for managing customer support and internal IT operations across organizations.
Jitbit Baltic SIAPaid
AI Assist
by inFeedo Tech Pvt LtdMicrosoft 365Price not published
Answers HR queries, routes sensitive grievances, and handles transactional requests in Microsoft Teams.
PRICINGNot published
DEPLOYMENTCloud
CATEGORYCustomer Service
UPDATED ON MARKETPLACE
What it does
Answers questions about topics such as leave policies, insurance, and IT asset requests. Routes sensitive grievances to the relevant point of contact. Handles tasks such as submitting reimbursement bills and updating an address. Requires an inFeedo subscription.
Key capabilities
from the Microsoft Marketplace listingHR query responses
Answers questions about leave policies, insurance, and IT asset requests.
Grievance routing
Connects sensitive grievances with the relevant point of contact.
Transactional requests
Handles reimbursement bill submissions and address updates.
Centralized ticketing
Uses a centralized ticketing system for bespoke questions.
Who it's for
HR teams and organizations that subscribe to inFeedo.
How it compares
AI Assist and Revelation helpdesk both use cloud deployment and have unknown pricing models. Jitbit Helpdesk and IT Helpdesk Bot are cloud-deployed paid products, while AI Assist has an unknown pricing model. My Helpdesk is cloud-deployed with an unknown pricing model, and Helpdesk 365 is cloud-deployed with a freemium pricing model.
| Name | Pricing | Deployment | Updated |
|---|---|---|---|
| this plugin | Price not published | Cloud | |
| Revelation helpdesk | Not in catalog | ||
| Jitbit Helpdesk | Paid | Cloud | |
| IT Helpdesk Bot | Paid | Cloud | |
| My Helpdesk | Price not published | Cloud | |
| Helpdesk 365 | Freemium | Cloud | |
In the catalog
67 plugins in Microsoft Teams · Customer Service
Price distribution: 1 free, 3 freemium, 26 paid, 37 price not published
Pricing & deployment
Platform
Microsoft 365
Product
Microsoft Teams
Deployment
Cloud
Pricing
Price not published
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What the vendor says
«AI Assist by inFeedo is designed to help HR teams boost employee productivity by providing critical information instantly at scale. AI Assist automatically answers about 85% of repetitive queries using the power of conversational AI and ensures timely resolution for bespoke questions via an in-built centralized …»