10 Studio10 Studio provides formula editing, optimization, bottleneck detection, and type verification tools for spreadsheets.Matrix LeadMicrosoft 365Price not publishedCompare
sAPIm – Salesforce API Monitoring & Anomaly DetectionMonitors Salesforce API usage, detects unusual activity, and supports configurable notifications.Cloud++SalesforceFreeCompare
8x8 for Microsoft Dynamics 365Adds 8x8 Contact Center and Work features to Microsoft Dynamics 365 with screen-pops, interaction logging, and click-to-call.8x8, IncMicrosoft 365PaidCompare
Case Flagger (free)Flags Salesforce Case records when inbound emails arrive and lowers the flag after an email response.Bullit Software SolutionsSalesforceFreeCompare
Abnormal AI - AI Phishing CoachFor Abnormal AI, automates phishing simulations, just-in-time AI coaching, and annual training based on attacks in Threat Log.Abnormal Security CorporationMicrosoft 365FreemiumCompare
Deloitte's Agentic Patient Services AgentsPatient service agents for document triage, onboarding, information collection, adherence monitoring, and engagement in Agentforce.Deloitte DigitalSalesforcePaidCompare
Abnormal AI - Cloud Email SecurityAbnormal AI uses behavioral modeling to block advanced email attacks and automate remediation across Microsoft 365 tenants.Abnormal Security CorporationMicrosoft 365FreemiumCompare
DevOps Automation Agent for AgentforceCreate Salesforce user stories, resolve deployments, provide DevOps guidance, and generate release notes in Agentforce.CopadoSalesforceFreeCompare
Ada's AI AgentAI agents for the Ada ACX platform that resolve customer service inquiries across messaging, email, voice, and social channels.AdaMicrosoft 365PaidCompare
DexCare for SalesforceSearches and books healthcare appointments across care options and providers within Salesforce.DexCare, IncSalesforceFreemiumCompare
Address ValidationValidates US ship-to addresses in Sales, Purchase, and Service documents for Microsoft Dynamics 365 Business Central.CBR Technology Corp.Microsoft 365PaidCompare
GRAX for Salesforce: Backup & Recovery, Archive, Seeding, Data Pipelines & ReuseBacks up, archives, recovers, and reuses Salesforce data for Tableau reporting and data operations.GRAXSalesforceFreemiumCompare
AI agent creator and chat bot platform - ChatBotChatBot lets support teams create, deploy, and track AI agents and chatbots across multiple messaging channels.TextMicrosoft 365PaidCompare
Coveo for Agentforce | Knowledge Retrieval for Self-Service & Case ResolutionIndexes enterprise knowledge for retrieval and case resolution in Salesforce Agentforce.CoveoSalesforcePaidCompare
AI AssistAI Assist for Microsoft Teams answers about 85% of repetitive employee queries and routes bespoke questions to a ticketing system.inFeedo Tech Pvt LtdMicrosoft 365Price not publishedCompare
Snap2CaseReport, analyze, and route Salesforce errors through a case-based workflow.SkillShockTech, LLCSalesforcePaidCompare
AI help desk software and ticketing system - HelpDeskHelpDesk is an AI-driven ticketing solution for the Text product family that manages customer interactions and email overload.TextMicrosoft 365PaidCompare
Q-Flow | Customer Journey ManagementManages Salesforce appointments, walk-in visits, queues, and service journeys.Q-nomy IncSalesforceFreemiumCompare
AI live chat software for websites - LiveChatLiveChat helps companies provide instant support, generate leads, and boost sales through real-time chat on their websites.TextMicrosoft 365PaidCompare
Support TicketsManage internal and IT support requests from creation through completion in Salesforce.Oddeven Infotech LLCSalesforceFreeCompare
AI-Powered Email AssistantAn Outlook add-in that drafts, summarizes, translates, and improves emails using Ollama, Zhipu AI, or Azure Zhipu AI models.iFour Technolab Pvt. Ltd.Microsoft 365Price not publishedCompare
Record Assignment - Queues & Users by Cloud OrcaManage queues and assign Salesforce records to users in Salesforce Platform.Cloud Orca LimitedSalesforceFreeCompare
AI-Powered Reply GeneratorThis EmailTree.ai add-in for Outlook generates AI replies to customer emails and improves its knowledge base with each reply.EMAILTREE AIMicrosoft 365Price not publishedCompare
Bright Pattern Contact Center Integration (CTI)Connects voice and digital contact-center functions with Salesforce Platform for agent workflows, routing, recording, and reporting.Bright Pattern IncSalesforcePaidCompare