Helpshift - FAQ Analytics

by HelpshiftMicrosoft 365Paid

Analyzes Helpshift FAQ performance in Power BI using views, searches, and deflection rates by app, platform, and language.

Facts verified marketplace.microsoft.comAd-free rankings
PRICINGPaid
DEPLOYMENTCloud
CATEGORYAnalytics
UPDATED ON MARKETPLACE
Helpshift - FAQ Analytics — cover image

What it does

Provides FAQ performance metrics in Power BI. Metrics include FAQ views, FAQ searches, and deflection rates segmented by apps, platforms, and languages. Helpshift customers with Power BI access can analyze these metrics.

Key capabilities

from the Microsoft Marketplace listing

FAQ view metrics

Provides metrics for FAQ views.

FAQ search metrics

Provides metrics for FAQ searches.

Deflection rate metrics

Provides metrics for FAQ deflection rates.

Metric segmentation

Segments FAQ metrics across apps, platforms, and languages.

How it compares

Helpshift - FAQ Analytics is a paid, cloud deployment, as are Power BI Analytics and Wise BC Financial Insights. Helpshift - FAQ Analytics was updated on Mar 2026, while Power BI Analytics was updated in Aug 2026 and Wise BC Financial Insights in Dec 2024.

NamePricingDeploymentUpdated
Helpshift - FAQ Analyticsthis pluginPaidCloud
Power BI AnalyticsPaidCloud
Wise BC Financial InsightsPaidCloud

In the catalog

657 plugins in Power BI · Analytics

Price distribution: 73 free, 108 freemium, 441 paid, 35 price not published

Pricing & deployment

Platform
Microsoft 365
Product
Power BI
Deployment
Cloud
Pricing
Paid

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What the vendor says

«Helpshift FAQ Analytics offers insights into FAQ performance and includes metrics such as FAQ Views, FAQ Searches and Deflection rates segmented across Apps, Platforms and Languages. All Helpshift customers who have access to Power BI will be able to use this offer for analysing FAQ performance. This offer will allow …»

Official marketplace listing

Publisher
Helpshift
Updated on marketplace
Facts verified

Tags

helpshiftfaqanalytics