Jitbit Helpdesk
Jitbit Helpdesk is a SaaS ticketing system for managing customer support and internal IT operations across organizations.
Jitbit Baltic SIAPaid
Professr Solv
by IntelegainMicrosoft 365Price not published
Manages support tickets within Microsoft Teams, including ticket creation, tracking, routing, and team collaboration.
PRICINGNot published
DEPLOYMENTCloud
CATEGORYCustomer Service
UPDATED ON MARKETPLACE
What it does
Professr Solv lets users create, track, and manage support tickets within Microsoft Teams. It provides ticket status updates, supports communication between users and support teams, and routes tickets to teams. The app covers internal and customer support requests, including IT support, service operations, and internal helpdesk workflows. An active account is required.
Key capabilities
from the Microsoft Marketplace listingTicket management
Users can create and manage support tickets within Microsoft Teams.
Ticket tracking
The app provides updates on ticket status and progress.
Support team communication
Users can communicate and collaborate with support teams within the Teams interface.
Ticket routing
Tickets are directed to the relevant team.
Centralized support
Support interactions are handled within Microsoft Teams.
Use cases
- IT support teams can manage support requests within Microsoft Teams.
- Service operations teams can handle support requests in Teams.
- Internal helpdesks can manage internal support workflows in Teams.
Who it's for
Support teams, service desks, and enterprise users.
How it compares
Professr Solv has unknown pricing and cloud deployment. Jitbit Helpdesk and IT Helpdesk: IT Support Software for SharePoint & M365 are paid and cloud-based, while HelpDesk+ and Helpdesk 365 have unknown pricing and cloud deployment. Professr Solv was updated on May 2026, compared with Jitbit Helpdesk and IT Helpdesk: IT Support Software for SharePoint & M365 on Jan 2026, HelpDesk+ on Jul 2026, and Helpdesk 365 on Aug 2026.
| Name | Pricing | Deployment | Updated |
|---|---|---|---|
| this plugin | Price not published | Cloud | |
| Jitbit Helpdesk | Paid | Cloud | |
| IT Helpdesk: IT Support Software for SharePoint & M365 | Paid | Cloud | |
| HelpDesk+ | Price not published | Cloud | |
| Helpdesk 365 | Freemium | Cloud |
In the catalog
67 plugins in Microsoft Teams · Customer Service
Price distribution: 1 free, 3 freemium, 26 paid, 37 price not published
Pricing & deployment
Platform
Microsoft 365
Product
Microsoft Teams
Deployment
Cloud
Pricing
Price not published
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HelpDesk+
Connects Microsoft Teams with Jira Service Management so customers can submit requests and agents can manage them in Teams.
AppfirePrice not published
IT Helpdesk: IT Support Software for SharePoint & M365
A no-code SharePoint app that centralizes IT ticket tracking, routing, and reporting within Microsoft 365 environments.
SP MarketplacePaid
Microsoft 365A3
Helpdesk 365
Helpdesk 365 uses AI to automate ticket routing, tracking, and resolution within SharePoint and Microsoft Teams.
Apps 365 & HR365Price not published
What the vendor says
«Professr Solv is a Microsoft Teams–integrated support automation solution designed to streamline support ticket management directly within the Teams environment. It enables users to raise, track, and manage support tickets without switching platforms, improving efficiency and simplifying daily operations. Designed for …»