Support
Contact Microsoft Support lets IT Admins and Teachers troubleshoot issues and escalate service requests inside Microsoft Teams.
Microsoft CorporationPrice not published
IT Support Panel
by Invarosoft Pty LtdMicrosoft 365Price not published
Provides customers of Invarosoft partners with access to IT support and support resources.
PRICINGNot published
DEPLOYMENTCloud
CATEGORYCollaboration
UPDATED ON MARKETPLACE
What it does
IT Support Panel provides access to the Invarosoft platform for customers supported by an Invarosoft partner. The platform includes client portals, support apps, a vCIO platform, live chat, CSAT and identity security. It also provides access to service catalogues, reports, a knowledge base, training and news. The interface can be customized for each client, user or agent, and the platform integrates with ticketing and PSA platforms.
Key capabilities
from the Microsoft Marketplace listingClient portals
Provides client portals integrated with Microsoft 365.
Support apps
Provides support apps for desktop, mobile and Microsoft Teams.
Customizable interface
Allows the interface to be customized for each client, user or agent.
Support resources
Provides service catalogues, reports, a knowledge base, training and news.
Platform integrations
Integrates with ticketing and PSA platforms.
Use cases
- Customers supported by an Invarosoft partner can access IT support through the application.
- MSPs and IT teams can provide customers with access to the Invarosoft platform.
Who it's for
The listing names MSPs, IT teams and customers supported by an Invarosoft partner.
How it compares
IT Support Panel, Support and Zoho Desk are listed with cloud deployment and an unknown pricing type. IT Support Panel was updated on May 2022, Support on Jul 2024, and Zoho Desk on Apr 2026. The listing states capabilities for IT support access, client portals and support resources, while no comparable capabilities are provided for Support or Zoho Desk.
| Name | Pricing | Deployment | Updated |
|---|---|---|---|
| this plugin | Price not published | Cloud | |
| Zoho Desk | Price not published | Cloud |
In the catalog
957 plugins in Microsoft 365 · Collaboration
Price distribution: 19 free, 11 freemium, 100 paid, 827 price not published
Pricing & deployment
Platform
Microsoft 365
Product
Microsoft 365
Deployment
Cloud
Pricing
Price not published
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What the vendor says
«Invarosoft® is a patented customer experience (CX) platform that combines Client Portals (Microsoft 365 Integrated), Support Apps (Desktop, Mobile & Microsoft Teams), vCIO Platform, Live Chat, CSAT, Identity Security to help MSPs & IT Teams provide a best-in-class experience to their customers. The platform helps to …»