Zoho Desk
Adds Zoho Desk ticket management to Microsoft Teams, letting support executives view, create, and solve tickets within Teams.
Zoho Corporation Private LimitedPrice not published
Support
by Microsoft CorporationMicrosoft 365Price not published
Contact Microsoft Support from Microsoft Teams to troubleshoot issues, escalate cases, and track service requests.
PRICINGNot published
DEPLOYMENTCloud
CATEGORYCollaboration
UPDATED ON MARKETPLACE
What it does
Provides Microsoft Teams users with a way to troubleshoot problems involving Teams. It can escalate problems to Microsoft support and track service request status. Any Microsoft customer using the app can troubleshoot, while IT Admins and Teachers can also escalate problems.
Key capabilities
from the Microsoft Marketplace listingTeams troubleshooting
Supports troubleshooting for issues such as failed login and difficulty changing Teams backgrounds.
Support escalation
Allows IT Admins and Teachers to escalate a problem to Microsoft support.
Request tracking
Displays the status of service requests.
Who it's for
IT Admins, Teachers, and Microsoft customers using Microsoft Teams.
In the catalog
950 plugins in Microsoft Teams · Collaboration
Price distribution: 19 free, 11 freemium, 100 paid, 820 price not published
Pricing & deployment
Platform
Microsoft 365
Product
Microsoft Teams
Deployment
Cloud
Pricing
Price not published
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What the vendor says
«Contact Microsoft Support app provides a path for IT Admins and Teachers to perform the following actions from within Microsoft Teams: - Troubleshoot problems they encounter while using or managing Teams, such as failed login or trouble with changing Teams backgrounds, etc. - Escalate a problem to Microsoft support - …»
Official marketplace listing
Marketplace
Publisher
Microsoft Corporation
Updated on marketplace
Facts verified