Support
Contact Microsoft Support lets IT Admins and Teachers troubleshoot issues and escalate service requests inside Microsoft Teams.
Microsoft CorporationPrice not published
Zoho Desk
by Zoho Corporation Private LimitedMicrosoft 365Price not published
Manage Zoho Desk support tickets inside Microsoft Teams.
PRICINGNot published
DEPLOYMENTCloud
CATEGORYCollaboration
UPDATED ON MARKETPLACE
What it does
Adds Zoho Desk's Tickets module as a tab in Microsoft Teams. Support executives can view, create, and solve tickets without leaving Teams. The integration also provides Desk Bot chat and real-time ticket notifications in Teams. A Zoho Desk account is required.
Key capabilities
from the Microsoft Marketplace listingTicket management
Users can view, create, and solve Zoho Desk tickets within Microsoft Teams.
Teams tab
Zoho Desk's Tickets module can be added as a tab in an organization's Teams interface.
Desk Bot chat
Support executives can chat with the Desk Bot inside Teams.
Ticket notifications
The integration delivers real-time notifications about tickets within Teams.
Who it's for
Support executives.
How it compares
Zoho Desk and all three listed alternatives use cloud deployment and have an unknown pricing model. Zoho Desk was updated on Apr 2026, compared with Support in Jul 2024, CoreGPT AI MeetSync in Jan 2026, and Robin in Jun 2026.
| Name | Pricing | Deployment | Updated |
|---|---|---|---|
| this plugin | Price not published | Cloud | |
| Support | Price not published | Cloud | |
| CoreGPT AI MeetSync | Price not published | Cloud | |
| Robin | Price not published | Cloud |
In the catalog
950 plugins in Microsoft Teams · Collaboration
Price distribution: 19 free, 11 freemium, 100 paid, 820 price not published
Pricing & deployment
Platform
Microsoft 365
Product
Microsoft Teams
Deployment
Cloud
Pricing
Price not published
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What the vendor says
«Zoho Desk now integrates with Microsoft Teams, leveraging the collaboration application from Microsoft as an additional channel to support ticket management. By bringing the capabilities like support ticket management into Microsoft Teams, Zoho Desk simplifies support workflows and enhances team collaboration. Users …»
Official marketplace listing
Marketplace
Publisher
Zoho Corporation Private Limited
Updated on marketplace
Facts verified