TeamsDesk
TeamsDesk lets IT, HR, and internal support teams submit, track, and manage service requests directly inside Microsoft Teams.
Query Minds LLCPrice not published
skySupport Admin
by SkypointMicrosoft 365Price not published
Manage skySupport tickets across Microsoft Teams, Outlook, and Microsoft 365.
PRICINGNot published
DEPLOYMENTCloud
CATEGORYCustomer Service
UPDATED ON MARKETPLACE
What it does
skySupport Admin brings ticket notifications and ticket handling into Microsoft Teams, Outlook, and the Microsoft 365 app. A Teams message can become a ticket, and new tickets can also be created from the compose or command box. The app can find tickets by number and displays an agent's queue in the My Queue tab. Use requires an active skySupport account and setup by a skySupport administrator.
Key capabilities
from the Microsoft Marketplace listingAssignment updates
Shows ticket assignment and update notifications in a personal chat.
Message-based tickets
Creates tickets from Teams messages or from the compose and command box.
Number-based search
Finds and opens tickets by number from the message box.
Who it's for
Support administrators and help desk teams using skySupport for customer and employee tickets.
How it compares
skySupport Admin and TeamsDesk both use cloud deployment and have an unknown pricing model. skySupport Admin was updated on Jul 2026, while TeamsDesk was updated in Oct 2025.
| Name | Pricing | Deployment | Updated |
|---|---|---|---|
| this plugin | Price not published | Cloud | |
| TeamsDesk | Price not published | Cloud |
In the catalog
78 plugins in Microsoft 365 · Customer Service
Price distribution: 2 free, 3 freemium, 27 paid, 46 price not published
Pricing & deployment
Platform
Microsoft 365
Product
Microsoft 365
Deployment
Cloud
Pricing
Price not published
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What the vendor says
«skySupport Admin brings your help desk into Microsoft 365 — turn conversations into tickets, get ticket notifications, and manage your personal agent queue without leaving Microsoft Teams, Outlook, or the Microsoft 365 app. Who it's for Built for support admin and help desk teams who already use skySupport to manage …»