JSM Queue Radar
Add attention indicators, reply detection, queue fields, and health monitoring to Jira Service Management.
Keystone AppsFreemium
SignalOps
by Mohlin VenturesAtlassianPaid
Monitor Jira service-level agreements, queues, backlog health, and team performance from a service desk dashboard.
PRICINGPaid
DEPLOYMENTCloud
CATEGORYIT support and service
UPDATED ON MARKETPLACE
What it does
SignalOps brings JSM SLA risk, waiting queues, and service metrics into a Jira service desk dashboard. It displays breached and near-limit SLAs, waiting requests, work in progress, and recently resolved issues. Filters include assignee, SLA status, inactivity, scope, period, search, and queue. Existing JSM SLA fields provide status and time remaining, while Jira calculates targets, calendars, and paused time.
Key capabilities
from the Atlassian Marketplace listingJSM SLA monitoring
Shows breached requests, near-limit SLAs, and remaining time from existing JSM SLA fields.
Queue filtering
Filters queue views by assignee, SLA status, inactivity, scope, period, search, and queue.
Direct issue access
Opens an issue directly from the service queue.
Dashboard perspectives
Provides Operations and Executive views, with queues prioritized in Operations and backlog insights and trends prioritized in Executive.
How it compares
SignalOps is a paid cloud listing updated in Sep 2026, while JSM Queue Radar and SLA Time Management are freemium cloud listings updated in Jun 2026 and Sep 2026. Zoho Desk Connector for Jira is also paid and cloud-based, Advanced Portal Reports for Jira Service Management is paid, supports cloud, server, and data-center deployment.
| Name | Pricing | Deployment | Updated |
|---|---|---|---|
| this plugin | Paid | Cloud | |
| JSM Queue Radar | Freemium | Cloud | |
| SLA Time Management | Freemium | Cloud | |
| Zoho Desk Connector for Jira | Paid | Cloud | |
| Advanced Portal Reports for Jira Service Management | Paid | Cloud · Data Center · Server |
In the catalog
495 plugins in Jira · IT support and service
Price distribution: 157 free, 126 freemium, 212 paid
Pricing & deployment
Platform
Atlassian
Product
Jira
Deployment
Cloud
Pricing
Paid
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What the vendor says
«SignalOps brings JSM SLA risk, waiting queues and service metrics into one service desk dashboard. Start with service queues, focus on your team’s work and open an issue to act. Operations puts queues first; Executive puts backlog insights and trends first. FAQ Do I need JSM? JSM SLA visibility requires configured JSM …»