Lineup – Service Management Queues for Jira, JSM
Create shared, filterable service queues across Jira and Jira Service Management projects.
MindproFreemium
Queues for Jira & JSM
by DevinitiAtlassianFreemium
Organizes Jira and JSM issues from multiple projects into shared queues with access controls and queue management.
PRICINGFreemium
DEPLOYMENTCloud · Data Center · Server
CATEGORYIT support and service
UPDATED ON MARKETPLACE
What it does
Queues for Jira & JSM brings issues from multiple Jira and JSM projects into shared queues. It supports queue groups with multi-level structures, visibility settings, and permissions for creating, deleting, and managing queues. Queues can be deleted in bulk and imported or exported using other projects or JSON files. Issues can be filtered by priority, SLA, or other factors.
Key capabilities
from the Atlassian Marketplace listingCross-project queues
Creates queues that display tickets from multiple Jira and JSM projects.
Queue group structures
Organizes queue groups in multi-level structures.
Queue access controls
Sets queue visibility and permissions for specific team members.
Bulk queue deletion
Deletes multiple queues in one operation.
Queue import and export
Imports and exports Jira queues from other projects or JSON files.
Issue filtering
Filters issues by priority, SLA, or other factors.
Who it's for
The add-in is for ITSM agents and teams managing Jira and JSM projects.
How it compares
Queues for Jira & JSM is freemium and supports cloud, server, and data-center deployment. Lineup – Service Management Queues for Jira, JSM, Comment Toolkit for Jira, and Merge Agent for Jira (JSM Queue & Backlog Issue Merger) are freemium and cloud-only. Perspective | Custom Attributes for Jira is paid and supports cloud, server, and data-center deployment, while Q Collapse for Jira Service Management is free and supports data-center and server deployment.
| Name | Pricing | Deployment | Updated |
|---|---|---|---|
| this plugin | Freemium | Cloud · Data Center · Server | |
| Lineup – Service Management Queues for Jira, JSM | Freemium | Cloud | |
| Comment Toolkit for Jira | Freemium | Cloud | |
| Merge Agent for Jira (JSM Queue & Backlog Issue Merger) | Freemium | Cloud | |
| Perspective | Custom Attributes for Jira | Paid | Cloud · Data Center · Server | |
| Q Collapse for Jira Service Management | Free | Data Center · Server |
In the catalog
495 plugins in Jira · IT support and service
Price distribution: 157 free, 126 freemium, 212 paid
Pricing & deployment
Platform
Atlassian
Product
Jira
Deployment
Cloud · Data Center · Server
Pricing
Freemium
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What the vendor says
«Have questions or wish to see for yourself how the app works? Book a 1:1 demo . Queues for Jira & JSM app simplifies managing issues from various Jira and JSM projects in one place. Read more about its features in the documentation: Create cross-project queues to view all your tickets clearly Manage queue groups and …»