Merge Agent for Jira (JSM Queue & Backlog Issue Merger)

by codefortynineAtlassianFreemium

Combine Jira issues and transfer their content across projects and issue types.

Facts verified marketplace.atlassian.comAd-free rankings
PRICINGFreemium
DEPLOYMENTCloud
CATEGORYIT support and service
UPDATED ON MARKETPLACE
Merge Agent for Jira (JSM Queue & Backlog Issue Merger) — screenshot from the Atlassian Marketplace listing

What it does

Merge Agent for Jira combines duplicate issues and related work items in Jira. It transfers fields, custom fields, attachments, comments, work logs, links, votes, and watchers between issues, including issues in different projects or issue types. For Jira Service Management, it merges customer requests, transitions tickets and workflows, and copies later comments from source issues to target issues.

Key capabilities

from the Atlassian Marketplace listing

Combine duplicate issues

Combines duplicate Jira issues, tickets, or tasks into one issue.

Transfer issue data

Transfers issue data between issues across projects and issue types.

Transfer issue content

Transfers fields, custom fields, attachments, comments, work logs, issue links, votes, and watchers.

Copy new comments

Copies new comments from source issues to target issues automatically.

Transition merged tickets

Transitions tickets and workflows while merging Jira Service Management requests.

How it compares

Merge Agent for Jira is freemium and cloud-only, matching Merge Assistant · Detect Duplicate Issues in Jira & JSM, which was also updated in Sep 2026. Unlike Merge Agent for Jira, Queues for Jira & JSM supports cloud, server, and data-center deployment; it is freemium, was updated in Sep 2026. 🔮 Duplicate AI > Find & Merge Duplicate Issues is paid, cloud-only, was updated in Oct 2024.

NamePricingDeploymentUpdated
Merge Agent for Jira (JSM Queue & Backlog Issue Merger)this pluginFreemiumCloud
Merge Assistant · Detect Duplicate Issues in Jira & JSMFreemiumCloud
Queues for Jira & JSMFreemiumCloud · Data Center · Server

In the catalog

495 plugins in Jira · IT support and service

Price distribution: 157 free, 126 freemium, 212 paid

Pricing & deployment

Platform
Atlassian
Product
Jira
Deployment
Cloud
Pricing
Freemium

More from codefortynine

Similar plugins in Jira · IT support and service

View all 495 →

What the vendor says

«Merge Agent for Jira simplifies the process of combining Jira issues. Whether you’re dealing with duplicate tickets or need to consolidate related tasks. By merging and cleaning up your backlog or duplicate customer requests in Jira Service Management (JSM), you’ll regain focus and keep your Jira instance, Service …»

Official marketplace listing

Publisher
codefortynine
Updated on marketplace
Facts verified

Tags

automationcrmit supportsla management